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Level 4
January 22, 2025
Solved

Issues with Token Link

  • January 22, 2025
  • 1 reply
  • 2394 views

I am building a nurture campaign and in the email we have a link that is using a token to schedule a meeting.

{{lead.Salesloft Meeting Link:default=https://mydefaultlink}}

But this does not register as a clicked link when clicked. Every other link in the email works as intended.

Best answer by Dave_Roberts

Hey Ken, try moving the "https://" part to the outside of the token link. 

Here's a link to the docs with an example: https://experienceleague.adobe.com/en/docs/marketo/using/product-docs/email-marketing/general/using-tokens/using-urls-in-my-tokens

 

https://{{lead.Salesloft Meeting Link:default=mydefaultlink}}

Something more like this 

1 reply

Dave_Roberts
Dave_RobertsAccepted solution
Level 10
January 22, 2025

Hey Ken, try moving the "https://" part to the outside of the token link. 

Here's a link to the docs with an example: https://experienceleague.adobe.com/en/docs/marketo/using/product-docs/email-marketing/general/using-tokens/using-urls-in-my-tokens

 

https://{{lead.Salesloft Meeting Link:default=mydefaultlink}}

Something more like this 

kenmckownAuthor
Level 4
January 22, 2025

I should clarify, the default is not a token, it will be an actual URL. So should I still remove the https:?

SanfordWhiteman
Level 10
January 22, 2025

Not sure what you're saying here. You can't have the protocol in the underlying field nor in the default value. That is, the token must produce a value without the leading https://.