Adobe Marketo Engage

Hello, currently we have a webhook URL from Zapier which gets data from a Five9 Connection (which needs the webhook) and Zapier updates fields in Marketo.Is it possible to create directly a Marketo Webhook URL which would receive the email from Five9 and update another field to this email in Marketo? Tried to create the webhook inn Marketo but no idea which URL to use?---Found this in https://rollout.com/integration-guides/marketo/api-essentialsbut still no idea which URL to use when creating a webhook in Marketo: To update a lead record using webhooks:Create a webhook to retrieve data from the external system (e.g. Vibes).Create a separate webhook to update the Marketo lead record with the retrieved data.

We encountered a situation where we scheduled an email to be sent at 10 AM EST, but after scheduling it, the schedule tab showed as 'not run' and there was no tick marked for the smart campaign either. When we revisited the smart campaign after half an hour, we observed that the email had been sent at 10:24 EST.Similarly, there was another instance where a team member scheduled the email again since the schedule tab had shown as not run.Can anyone please let me know why does this happen?

We have a field for Industry that is sent as normal industry values like (affordable housing, government, etc). That field is causing sync failures to Dynamics because Dynamics is looking for GUID. How do I fix this?    Thanks 

Hi, Marketo apparently has a token for this, but I do not believe it will work. ESPs are going to translate it to pull in the copyright year on emails?Is there a bullet-proof way to have the copyright year auto update in my email templates for whenever they get sent out to recipients? Thanks!

Hello, I'm getting stuck with this problem. We send an email to ex-members with a birthday offer. We have that automation correctly setup but a change is needed. We need to wait 1 year after they become ex-members and then, run the campaign.  For example: Cancel DateBirthday Receives Email?Mar 1, 2024Mar 2, 2024❌ (Too soon)Mar 1, 2024Feb 28, 2026✅ (More than 1 year) I can't seem to find a way to do this with the wait step. Does anyone know what I need to do or if there's another solution already written? Thanks in advance and best regards.

 Hello,We've been trying to troubleshoot a Marketo<>Zoom integration for our webinars for a while now and not making any progress.Our original set up was using the webhook to push data over to zoom, we have since tried to move over to the Launchpoint integration. We've been able to successfully set up launchpoint, connect the program to our webinars however anytime we try to push a registration over to Zoom we immediately get a Registration Error. We've made sure that the fields needed are mapped over to Zoom, ensured that the registration is required. Marketo support is saying it's an issue on the Zoom end, so we are not sure what we should be looking at next to resolve the issue.Any ideas? Has anyone else has a similar issue?

I have been trying to access user activity using the Marketo API. But when I enable the filter for my form using the assetIds property, I get an empty result, even though the moreResult parameter is true. I have tried sending subsequent requests using the nextPageToken from the response using a script 40+ times. Still I don't get any results even though i can see there are activities for that form via the Marketo UI.{    "requestId": "cff5#194afe31292",    "success": true,    "nextPageToken": "V54QFQASDKUGS7WTQJFWFEQV3LEYG5A4FQ4BZGTUE7ZDQMS3U5MA====",    "moreResult": true}

Apologies upon apologies if this has been answered before - but I can't seem to find the correct query to give me the answer I need.We have a large number of always-on Smart Campaigns running with multiple Flow steps and one thing I can seem to figure out is if there's a way to see the quantity of Leads that are active PER STEP?Like if my Flow is 10 steps and I want to see how many people are currently in the Step 5 Wait or the Step 8 Email Send?

To our surprise, we found this option in Marketo Field Management. It seems to only appear if your instance was moved to the Adobe Admin Console. Does anybody know what this function does? The only documentation I find is a decade old. Thanks!Michael

Can someone help to correct this script which is not loading the Page at all<html> <head> <title>Embed Marketo Form</title> </head> <body> <h1>Test to load Marketo Form - not working</h1> <script src="//pages.sjsu.edu/js/forms2/js/forms2.min.js"></script> <form id="mktoForm_2031"></form> <script>MktoForms2.loadForm("//pages.sjsu.edu", "663-UKQ-998", 2031, function (form){MktoForms2.lightbox(form).show();});</script> </body> </html> It does not show the Marketo Form when I browse to this page on Chrome.What is wrong here? 

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Hi, has anyone tried marketo's interactive webinars? I looked for reviews but couldn't find any. If you have, could you please share your feedback? How's the quality of the webinar? Is it user-friendly? Is it an improvement compared to the webinar platform you were using before? Thank you.

Hello,    We are working on a Year in Review email that will pull in customer data through a marekto only field. We are using the code below to pull in all of our data and formatting it to include a comma on the larger numbers:  #set($YIR_most_thank_yousCapped = ${lead.mostThankYousYIR}) #set( $YIR_most_thank_yousFormatted = $number.format( "${esc.h},${esc.h}${esc.h}${esc.h}", $YIR_most_thank_yousCapped ) ) $YIR_most_thank_yousFormatted   As I am discussing this code with our in house developer, he suggested we use "#,###" instead of "${esc.h},${esc.h}${esc.h}${esc.h}" as a best practice using this code below:  #set($YIR_most_thank_yousCapped = ${lead.mostThankYousYIR}) #if($YIR_most_thank_yousCapped && $YIR_most_thank_yousCapped != "") #set($YIR_most_thank_yousFormatted = $number.format("#,###", $YIR_most_thank_yousCapped)) $YIR_most_thank_yousFormatted #else 0 #end     When we use this code, however, the email preview breaks. I am wo

What Is the Marketo Engage Forms JavaScript API?   The Marketo Engage Forms JavaScript API is a framework that allows developers to manipulate and customize forms beyond the default options available in the Marketo Engage interface. Using JavaScript, you can interact with form elements, control form behavior, and create a personalized user experience.   As a Marketo Engage trailblazer in Brazil, I’m used to working with global clients. While developing new campaigns, I face different challenges related to the global need of them, such as compliance management and language preferences, and the Marketo Forms API has proven to be very useful in those cases, which I’ll showcase below. I also presented on that topic on the Digital Skill Exchange, and you can find the recording below:   Key Features: Dynamic Form Customization: Modify form fields, labels, and behavior based on user interactions or external data. Enhanced User Experience: Add interactivity, such as conditiona

We recently sent an email campaign; the main CTA was a click to a Marketo Landing Page.In the reporting I could see, of the people who were sent the email 30 people had visited the webpage ( activity: Visit Web Page recorded), but no email click was recorded, the open was recorded.I did ask Marketo Support about this, and they explained that these customers would have disabled email click tracking but accepted web tracking.Has anyone else experienced this? Are there any good articles on this topic?Also, is there anyway to work out what % of our customers have disabled email click tracking?( The Marketo Landing Page was not shared any other way and these clicks did follow the email send and open activity).Thank you

Has anyone worked with a Marketo Landing Page consultant that can help set us up with some basic templates?

Hello,I'm seeing some unexpected results in my Marketo Smart Campaign flow. Here's how it's set up:Step 1: Send EmailChoice 1: IF condition is "X" then Send Email 1Choice 2: IF Random Sample is "50" then Send Email 2Default Choice: Send Email 3After running the campaign, the email send counts are:Email 1: 900 recordsEmail 2: 700 recordsEmail 3: 250 recordsI expected Email 2 and Email 3 to have roughly the same number of sends because I used a 50% random sample split. Can anyone explain why I'm seeing this uneven distribution between Email 2 and Email 3? 

Hi All,For any Goldcast users out there, has anyone successfully copied data from a Goldcast Event User Engagement Activity into a Marketo Lead field? Specifically, we are trying to copy the questions users ask during a webinar into a "Marketing Notes" field. Normally, I'd use a trigger token to achieve this, but Custom Activities (such as the Goldcast one) are not supported. Any ideas on how to achieve this would be greatly appreciated.

Hello, We have an integration with Microsoft Dynamics 365 and are trying to synchronize a custom entity to Marketo. In Dynamics, we created the custom entity and its relationships with the contact object. In Marketo, we enabled the synchronization of the custom entity schema and the fields we want to display. We created a smart list using the relationship with the custom entity as a filter, and we can correctly see the persons who have a record of such entity. However, when we access the person details to view the values associated with the custom entity, we are unable to see anything. Everything else in the integration is working correctly. Does anyone have any ideas on how we can display the fields associated with the synchronized custom entity? We would greatly appreciate any insights or suggestions These are the references we have for the synchronization, and we have followed them step by step.https://nation.marketo.com/t5/product-discussions/ms-dynamics-cu

I'm curious what each of you are doing within your Marketo instance to protect it from bots and spam form fill outs. Or perhaps it's something you're doing on the LP side of things.    I know of the honey pot method and implementing recaptcha (which is a pain btw) - but has this actually worked for any of you? I need to find a good solution.   Examples please! I know I'm not the only that has been faced with this.

I'm not sure I've correctly labeled this as a form pre-fill. My goal is to shorten my forms to increase landing page conversion. For example, I'm creating two landing pages: one for a campaign directed at small businesses (less than 10 locations) and mid-sized chains (more than 10 locations). Each page will have its own form. I want to have the fields for number of locations hidden, but still filled out on the backend. I know which number to select based on which landing page/form they've accessed. Is this possible?

Hi,I have defined a smartlist with Email Invalid =  true, but some of the email addresses are not showing up in the list though email invalid is true in Marketo. Could anyone tell me the possible reason. Same is the case with system defined smartlistThanks,Babu

Hello! I'm looking for some help with an going issue my team is having. We've created a program to help concatenate lead history with custom IDs from vendors being sent via API. Every time a vendor sends an ID the field is updated with the date and new vendor ID.I have noticed Marketo (or SFDC) is failing to update certain leads and its' only the ones who are existing leads. In the Activity Log once a lead's action is 'Sync Person Updated to SFDC' it doesn't actually update the field.The field that has been created works just fine, because it's only a handful of leads and only happens to existing leads, but after that action happens the field doesn't update.