I want a list to get one email, but not be in my other email | Community
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Level 2
March 24, 2025
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I want a list to get one email, but not be in my other email

  • March 24, 2025
  • 1 reply
  • 574 views

We're sponsoring an event and their people have a rule that we can only send 1 email to their registrants. So far, I cannot seem to come up with a way to import the list and ban them from receiving other emails.

 

How should I go about importing the list into Marketo, but preventing them from automatically entering our nurtures/upcoming emails?

 

Any advice or suggestions would be helpful.

 

Best answer by SanfordWhiteman

Mark them as Marketing Suspended after emailing them.

 

There’s no way to stop them from qualifying for all other smart campaigns/programs. But Marketing Suspended will stop them from actually receiving non-operational emails.

 

Generally, you should not have any smart campaigns that automatically pick people up just because they were added to a static list. Part of campaign management is making sure everything has a defined entry and exit point!

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
March 24, 2025

Mark them as Marketing Suspended after emailing them.

 

There’s no way to stop them from qualifying for all other smart campaigns/programs. But Marketing Suspended will stop them from actually receiving non-operational emails.

 

Generally, you should not have any smart campaigns that automatically pick people up just because they were added to a static list. Part of campaign management is making sure everything has a defined entry and exit point!

Level 2
March 25, 2025

Thank you! I will try that.