Adobe Journey Optimizer

https://experienceleague.adobe.com/docs/journey-optimizer/using/email/email-opt-out.html?lang=en  As mentioned in the above URL, executed the below steps1. Tried using the API URL's with request parameters 'params' and 'pid' (which is retrieved through the first email received by the user. Also, every time new email is received the params & pid changes) 2. Did add the Header data and request body. This looks fine.{   "marketing": [       {            "type": "email",            "choice": "yes",            "scope": "channel"        }    ]}3. Getting Not Acceptable error as response like below {    "timestamp": "2024-01-24T04:04:57.373+00:00",    "status": 406,    "error": "Not Acceptable",    "path": "/preferences"} Anything wrong with params and pid? Does it auto-expire

I am using the "Each" function to create an email with the list of products that are left in the abandoned cart. The code already works this way but I need to limit it to bringing me a maximum of 5 products from the cart. This is the code im using <table><tbody>{{#each context.journey.events.eventId.productListItems as |product|}}<tr><td style="padding-right:20px;"><img src="{{product.productImageUrl}}" height="150" width="150"></td><td style="padding-right:10%;"><b>{{product.name}}</b></td><td style="text-align:right;padding-right:20px;"><b>${{product.priceTotal}}</b><br><p><a href="{{product.product}}">See product</a>.</p></td></tr>{{/each}}</tbody></table> 

Hi @mohan_dugganab @satheeskannak We have a use case We aim for the individual to receive the initial email, concluding their journey at that point. Subsequently, we intend to implement a condition in AJO that excludes this specific profile, preventing them from receiving any emails for a period of six monthsThanks 

Is it possible to write group by OR nested group by in PQL queries for an audience evaluation? If yes, What is the syntax? Profile IDRankingDateofBirth1101/01/19802102/02/19813203/04/1982 ConditionIf Ranking score is same, Pick one profile by Max Date of birthIf Date of birth is same, then pick one random profile End result Profile IDRankingDateofBirth1101/01/19803203/04/1982

Currently, tags can be added in the journey but how to retrieve them in the expression editor or email templates?

While creating Email template API, I am facing a challenge where I am getting a 403 error saying "You do not have permission" attaching screenshot for reference.I can see that I have Manage library items permission included in the Content Library Manager product profile (Screenshot attached).I also have API enabled for my profile.What could be the other reason, I am getting errr saying "You do not have permission to manage content or access this template. Please contact your administrator to update your permissions"   

Hi all,  i need some kind help to understand how marketing actions work.  Specifically, we are implementing a journey that eventually triggers a custom action (in which we call an external service to send marketing emails). my concern is the handling of consents.If in the custom action i define as marketing action email targeting what should i expect? that before that custom action is triggered adobe checks the user's consents? how do i indicate the field where the user expresses consent to email targeting? any help in clarifying this doubt will be greatly appreciated

Hi, I am trying to create an email template for sending out campaigns in AJO. I wrote some html code and tried to comment it using <!-- hello --> and it is working fine.However when in the same html code i added a helper function <!-- {%= age(date) %} --> the comments are not working properly. Does anyone have an idea on how we can add a comment around helper functions .Attaching screenshot for reference  Thanks  

Hello! I was wondering if the suppression list also works for phone numbers. We have received several complaints from customers that don't want to receive sms and we would like to exclude their phone numbers from our communications. Is it possible? If not, what do you recommend we could do?

Hi, I need to create an Abandon Cart campaign, where we'll try to follow-up profiles who left the cart and contact them after 24 hours of abandoning cart. What's the best practice for that in AJO? Thanks.

Hi All,I have below question on the email personalization limitation:  Does this mean we will not be able to use 100+ personalization parameters in AJO Email template? We have requirement of more than 120 coming. Please confirm? Personalization Fields.  Journey Optimizer Peak Volume has been scoped to support up to 5 Personalization Fields. https://helpx.adobe.com/legal/product-descriptions/adobe-journey-optimizer.htmlThanks in advance!

Hi there,    I need help to get the data from a JSON object using SQL in AJO.  { "consent": { "idSpecific": { "Phone": { "75708": { "marketing": { "sms": { "val": "y", "time": "2023-12-06T17:22:46.118Z" } } } } } } } I tried the following code but it's not returning the value (I'm able to parse identityMap tho) select a.identityMap['clientID'][0].ID AS cardUnmasked, TIMESTAMP, b.consents.marketing.sms.val, explode(b.consents.idSpecific), to_json(b.consents.idSpecific) from ajo_message_feedback_event_dataset a inner join profile_snapshot_export_987e0af1_adb6_45b0_9a58_4565707ef05d b on a.identityMap['clientID'][0].ID = b._client.identities.cardUnmasked where a._experience.customerJourneyManagement.messageExecution.journeyVersionID IN ('1ffd0d80-d2e7-4d75-a097-e5e5e54f19a6') and b._riteaid.identities.cardUnmasked = '95087080686'     Thanks, D

I need to fetch Journey Status, Journey Creation Date, Journey Published Date, Created by,  attributes. Can you let us know where to find them and fetch via a query ? or any other possible way

The client is migrating from Marketo to AJO, brand has various sub-brands, and the sender email address is unique for each sub-brand. However, the client is resisting the idea of following subdomain delegation for each sub-brand. The sub-brands do not have a technical team that can support this process, and they don't mind if the corporate or marketing mail delivery domain is the same. Has anyone encountered a similar scenario? is it possible to set up Email channel surface without subdomain delegation? 

Hi everyone, I read the documentation about Capping and Throttling, because we want to create customActions in AJO with conecctions to APIs with limits in the events sent per seconds, but we don't understand If the limits apply to the customAction and all of the journeys that they use it or we have to applied the limits to each journey manually. Thanks for your attention!Regards,Diego P. 

Does anyone know if we can use offer decisions within the in-app channel that’s part of a journey? When I look at the in-app message interface within a journey, it’s not showing offer decisions, rather it’s only showing profile attributes.

Hi, How do we exactly fetch the journey status (i.e., whether it is live, stopped, draft, etc) through the query service in AJO? What is the field name which should be called for fetching the status? I am trying to fetch all the live journeys but not able to find the field name through which I can filter out the ones which are live or draft or stopped.

Hello, I would like to get all data from my audience but I only have sample of 9 records. How is it possible to have more than 9 records as sample ?As I have 5.96k normally I would like for example have 100 records of that.

Hi, Does AJO take hashed emails for executions or does it have to be in plain text? Please let us know. Thanks

I have records in Journey Orchestration journeys that I would like to jump to a different Journey Optimizer journey depending on specific criteria in the JO journey. Is this possible using the 'Jump' action?

Hi, I'm a little bit lost about how manage the third party unsubscription. I have my external landing page for unsuscbribe profiles (info.myexternalunsub.com/Email-Preference-Center.html?&optout=true). So, I will create the message template in a journey and add "External opt out" type in Unsubscribe link Then I can't understand the Subscription API Call, where and when the API call will be triggered? As the final unsubscription landing page (info.myexternalunsub.com/Email-Preference-Center.html?&optout=true) is hosted in an external tool I can't change anything there, neither the green unsubscribe button or the checkbox. Here info.myexternalunsub.com/Email-Preference-Center.html?&optout=true templateHere I can see profile need to add its email so maybe third party tool will make all the work, matching email with opt out behavior but not sure about it. So please if you can guide me step by step the API part and where that endpoint goes and so on as I can'

Hi Team,We have a third party hosted Landing page with which we want to configure unsubscribe.To implement this we have implemented Subscription API call through Developer Console to update the preference of indivdual profile. To achieve this we have used the following document:Email opt-out management | Adobe Journey Optimizer There is a requirement to pass two encrypted parameters in the URL1. params( which will contain encrypted payload data) and2. Pid (Profile ID) The challenge here is how to encrypt these values in runtime in AJO/AEP and pass it to individual user while sending email.   

Can you tell me what is the reson of "INTERNAL" and "messageExecutionFailed" in Journey Report and wer are facing the issue 7 profile entered in the journey and it is showing that 9 Exited from Journey and 9 get failed 

Is it possible to download the metadata of all the journeys existing in the AJO as a csv file. Something like the journey overview database ? Not like what we can get from the reports accessible from the individual journeys which has detailed overview of each individual journey, but like a consolidated table containing all journeys and their related KPIs

Hello All, I am trying to put a "Add to Calendar" button to an email in the campaign section of AJO. We have previously used Marketo which had a feature within the tokens that would allow us to do this. Is there any work arounds or similar tools within AJO?