Adobe Journey Optimizer

Hi, We are trying to set a control group in Journey of 5%. How can we do this? how will the back end data looks like?  Any help would be appreciated. thanks 

How do I use Variables and Offer Priority score while creating expression to assign ranking formula

Hello ,Am sending push notifications through a journey. The notifications are being sent and show as successfully delivered in the Sending Statistics section of the journey report. However, I am not seeing any tracking statistics—such as Clicks, CTR, Unique Clicks, or Push Custom Actions. The Tracking Statistics table remains empty for all push actions.Has anyone experienced this issue or can suggest additional troubleshooting steps?Are there any specific configurations or common pitfalls that could prevent tracking events from appearing, even when push notifications are delivered?ThanksAJODev

Requirement: I am trying to include Epsilon Contact ID as an item within the identityMap array in ‘AJO Message Feedback Event Schema’(out of the box schema).What I have done so far:Created a custom action and in the identities section, added emailAddress and epsilonContactId:"identities": {                    "emailAddress": {                        "toBeMapped": true,                        "dataType": "string",                        "label": "Email Address"                    },                    "epsilonContactId": {                        "toBeMapped": true,        &n

I have got question regarding in-app message node after wait node. After The Wait time finish then the in-app message is not longer displayed?Or what is the behaviour of that node? 

we have to implement a journey where we have to limit the profiles based on the conditions. but when we test the journey with different audience count , its not limiting the profiles according to the mentioned count.we can see in the adobe documentation saying , For live journeys, here are the thresholds to consider to ensure the limit is reached: For a cap greater than 10,000, the number of distinct profiles to be injected must be at least 1.3 times the cap.For a cap below 10,000, the number of distinct profiles to be injected must be 1000 plus the cap. but when we tested the profile cap through different audience count , the count of profiles which it's limiting is not consistent and its not according to the above threshold rules.please find the attached analysis on the same. Could you please confirm on the threshold rules  and the behavior of the journey interms of limiting profiles according to the count.

HiI am trying to use contextual attributes like current temp in a ranking formula to assign ranking score to offers using offer decisioning. I am using AEP Tags to send event with contextual data  to AEP, and the event is being sent correctly. But I think the current temp value in the ranking formula is always null. The screenshot from AEP debugger shows the contextual data that is being sent from AEP Tags  

Hello,  We are going to begin doing some testing where we'll be dynamically switching content based on variants we'll set up in the email. My Analytics team wants to know if there's a way to identify and report on how many users received a specific variant of a module within a single email.  Example - Within an audience I've created, I want people that live within a selected City to receive a different message in a specific module. I create a variant to identify the city and update the message. Can I somehow identify and report on how many profiles received that module? I'm not looking on whether or not they interacted with it, I can do that by tagging the links in that module. I want to know hoe many of the audience I created actually met the criteria and received the email with the changes content.  Please advise

Hi, I'm not a developer and I'm trying to write an expression to count the number of a string field nested within string arrays (screenshot). This expression is intended for use in one of the Custom Actions variable fields in Journey. Below is the expression I attempted, along with the error I received: "The expression is invalid : Unexpected usage of the character '('. It seems that you should better use the '}' here." Expression in question:listSize(#{ExperiencePlatform.ProfileFieldGroup.profile._ObjectLevel1.ObjectLevel2.ObjectLevel3 [].ObjectLevel4 [].each(currentDataPackField.plan)} Kindly take note that there can be more than 1 ObjectLevel4 hence more than 1 plan.Thanks!

My business partner wants a list of all of the customers by primary ID that received each treatment for an email so that they can analyze against other data sources to confirm client behavior. The total data set is around 380K.When we execute using the query service we are maxed out at 50K records.How can I export this full list to our business partners

Hi there,I have a use case and that's to run like this: Entry Audience > Wait for 14 hours > send comms at 7:30am (taking into consideration of Daylight saving in Australia). Just wanted to check if there's any potential gaps if I build the journey as per below with screenshot attached? Note: in Journey Properties, I have set the Time zone to be Australia/Sydney.Entry Audience > Wait activity under Orchestration > Condition ... Time condition Type under Orchestration ... Define by Hour ... Start Time: 0730 | End Time: 0745 > send comms. Thanks,Amanda

Have you ever implemented any personalization scenarios in chat bot using AJO? Do you have any hints?

Hello all! I'm trying to see if I can update an array type attribute using an unitary event's context attribute within the journey using 'Update profile' action but the attribute is disabled. Is it not supported? I couldn't find any information specific to it in the Adobe docs so checking here.     Thanks in advance!

I get this message when I try to publish a landing page:"Landing page publication failed. No pages found to validate within this landing page."I dont understand what this means. It it just because I cant see it before it is rendered from a email, or it is actually an error?

Hi Team, We have observed in one of our journey email clicks data all the email links and social links have the same number of unique clicks over a period of 1 month (PFA data). What could be the reason behind this ? or is it a glitch ?

In FAC if there are two audiences, and AJO requires reading attributes from each FAC audience . Currently AJO has limitation of reading one audience per journey. Thinking of creating master audience in FAC which combines both FAC audiences into single. Are there any better approaches to handle this in FAC level or AJO level ? Does AJO provide ability to combine multiple FAC audiences into to single audience in order to read their attributes

We are using an image map to define different areas of an image that link to different URLs. However, in our AJO email template, these URLs are not being tracked. Does AJO support tracking for image map links in emails?

Hello,Can we add the UTM Parameter utm_content to a URL of  a particular email instead of adding it to the Channel Surface, since I want the above UTM Parameter to appear in the URL where I have added this parameter?

Hi Team, For a journey consisting multiple emails we are observing that on a particular day we are seeing a significant bump in number of clicks in email, but followed by no clicks for next 4-5 days. The profiles enter journey on a daily basis so it should not be happening, we should be observing certain number of clicks everyday. Can you please guide on what could be the reason. Thanks

Hello,  I have a client that has 100K unique (1x use only) Coupon Codes to 100K profiles. We only want to append 1 unique coupon code  to a profile. No 1 coupon code should exist across more than 1 profile; it should be a 1:1 append.  How can I accomplish this in AJO since they don't have a Coupon Management component?  Please advise

Hi! Is it possible to set up alerts in AJO for the following cases? 1. When we reach a certain number of sends for an specific campaign2. When we hit a threshold of errors for an specific campaign?3.If no messages were sent in the last 15 minutes for an specific campaign? If not natively supported, what’s the best workaround? Query Service? API monitoring? Any suggestions are welcome. Thanks.

Is there anyway I can check and remove a profile from an Audience once it has completed 30 days as part of that audience ?Example - Profile X qualified in Audience A on 1st May, we want it to be removed from that Audience on 31st May. Which attribute and logic shall we use for the same ?

Hi Folks, I have created few profiles in AEP with time-zone field added with respective different country details as  following,Asia/KolkataAsia/JakartaAsia/Riyadh 1st Scenario - Created the journey with segment followed by Email activity. The journey scheduled to run at 10 AM with default time-zone provided as IST time. The journey triggers all the emails at same time whereas I am expecting the emails to be received depend on Profile Time-Zone. 2nd Scenario - Created two different journeys with Segment, followed Wait activity with following expression conditions and Email activity,- toDateTimeOnly(setHours(nowWithDelta(0, "hours"), 13))- setHours(toDateTimeOnly(toDateOnly(now())), 13) Expected the emails to be received by profile in their own time-zone but received the emails as per the Journey defined time-zone. Is there any issue with time-zone values ? Kindly advice. Thanks in Advance! 

Hi there,Can you let me know what expression I can use to show only the last 4 digits of accountnumber in one of the fields in Custom Action (under Actions in Journey Builder)?I tried this but throwing me errors saying i cannot use the character '-' like this because it is a keyword of the language. I tried adding double and single quotes to wrap -4 but no luck either. substr(toString(#{headfield.at(0).accountNumber}), (length(toString(#{headfieldat(0).accountNumber})) - 4), 4) Thanks!

In documentations there is a sentence: In this example, we want to restrict profiles from entering more than “5” journeys in a month. This means that profile can enter only 5 unique journeys in a month but it can enter specific journey multiple times but its set up in the journey itself? https://experienceleague.adobe.com/en/docs/journey-optimizer/using/conflict-prioritization/journey-capping