Image map urls not being tracked

Forum|Forum|9 months ago
March 30, 2025
3 replies
674 views

We are using an image map to define different areas of an image that link to different URLs. However, in our AJO email template, these URLs are not being tracked.

Does AJO support tracking for image map links in emails?

Journey Optimizer

Best answer by KotiSyamala

We are checking with Adobe on this.

Image map tracking is not supported at the moment. Expected to support in future releases.

RiteshY18

Community Advisor

@kotisyamala at high level

- Add an HTML <map> element that defines clickable areas over an image.

- capture event via WeBSDK> AEP event schema

- configure custom event journey in AJO mapped to AEP event schema

KotiSyamalaAuthor

Level 5

@riteshy18 you mean configure webSDK for email template Image map links?

RiteshY18

Community Advisor

@kotisyamala approach is for image on the web channel, in terms for email channel, what i know AJO Email Tracking Experience Event Dataset would not give inputs for your use case,

as a workaround, embed created external web image map in your email, then try to hope that works

Sukrity_Wadhwa

Community Manager

Hi @kotisyamala,

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Thank you!

Sukrity Wadhwa

M