Adobe Journey Optimizer

Hi, I created a journey that sends both email (2 different email messages) and SMS, placing them in the same flow. If the email fails, does it affect the SMS action? The SMS is set to run in parallel since I prefer not to use conditions in this case.   Thanks in advance

I've created an action in adobe io that exports profiles in an adobe ajo journey, but even though it's not returning errors in my adobe io, ajo is taking a very large fraction of profiles from my action with the http error.This adobe io code receives the data and sends it to S3 (it's arriving correctly)example: out of 2000 profiles 1.3k are giving http errors (not timeouts) and the rest work correctly.  My app doesn't require authentication and is true for web, this is the payload I'm sending from adobe ajo to my export action:{"journeyId": {"toBeMapped": true,"dataType": "string","label": "nome jornada"},"fileName": {"toBeMapped": true,"dataType": "string","label": "Nome do arquivo"},"CHAVE": {"toBeMapped": true,"dataType": "string","label": "Chave"},"MARCA": {"toBeMapped": true,"dataType": "string","label": "Marca"}}

Hi, I’m trying to build a master table of campaigns and journeys (including campaign ID/name and journey ID/name) using the ajo_entity_dataset. However, I’ve run into an issue: there’s a journey whose name we recently updated (the current journey has the "v2" name, while the other two entries show the old names). Unfortunately, I can’t find a reliable way to filter for only the current journey name. The only timestamp field I found is lastModifiedAt, but it shows the same timestamp for all three records, so it doesn’t help me isolate the latest version.Is there another field available that would let me keep only the current journey with its updated name?Thanks for your help!

Hi Masters, We've configured push notifications in an Android app. We can send notifications using both the Assurance push test and the AJO Campaign. My question is related to the denylisted field in the (xdm:) pushNotificationDetails. As per [1], "The token can be denylisted for various reasons, like the user has uninstalled the app or the user has disabled push messaging for the app."However, we have conducted multiple tests by disabling app notifications from the Android settings, but the denylisted field in the AEP profile (pushNotificationDetails.0.denylisted) for the user is always set to false. My question is: when is the denylisted field updated? Does the app need to call any API method to update this field? Furthermore, in [2], it is stated that denylisted "Indicates whether the push token is blocked by the push provider," which seems like a different definition compared to [1].So, is it best practice to use the denylisted field to check if a profile (user) has

Why I do not see that available in AJO? 

We have created a journey activity in our development environment and created a package with journey and audience. We see below error whilst importing the package in our pre-prod environment. Can anyone help? 

need to write expression in journey condition to check if we have any sent email status for specific journey id ?

Hi there,I'm new to AJO, and would like to know how can I throttle sends without coding or making API calls for these channels/Actions?1) Email2) Custom ActionsThanks,Amanda

we have a requirement to send real time AJO events into AWS Kinesis . We are able to achieve this using AWS API gate way endpoint url . But for some reason we have a restriction to use AWS gateway endpoint URL. We need some other solution to achieve this using custom action.

what is main difference in unitary and business events in journey creation,and can send me on use for example,any source for to learn

How to fetch Journey Name, Journey Status (Live, Draft, Closed, Dry Run etc) and created by (Person name) Details using either query service or via API. I know the status and created by are not available in any dataset but is there any way I can download or fetch these values for all the journeys in my sandbox ?

Hi Folks,Greetings! We are trying to strart IP warming phases and following steps is complete and tested internally but giving us error while running on phases :- Audience Created with profiles to be targted for IP warming- Campaigns created with above audience creation- Email Channel configuration completed and tested for delivery.- Created IP warming plan beginning with phase 1 and using #2 campaigns created for Ip warming schedule.While I am waiting for IP warming phase to kick in, I am getting below error where the message is:"The server encountered an internal error and could not execute the run. Duplicate the run to schedule activation at a later date and time." I did re-run by duplicating the failed ones, and also adjusted the time as per audience evaluation. My audience is evaluated and ready around 7:30PM EST time and I am running the phase at 9:30/10:30PM EST time to begin IP warming.Even After multiple Attempts I face same error and support is also not helping

Hi I want to compare one of the profile field by adding 10 days to another field.below is the example. ExperiencePlatform.ProfileFieldGroup.profile.person.birthDate = ExperiencePlatform.ProfileFieldGroup.profile.person.applicationdate + 10 daysPlease let me know how can i do that in ajo expression editor ThanksUsha.

Hi team, I'm seeing lot of cases where a push notification is excluded, and in the corresponding message.feedback event, the pushPlatform is listed as APNS, even though the profile has FCM as the push platform.Do you know why there's a mismatch between the platform in the feedback event and the one stored in the profile?       

We have a scenario where we need to show a specific content block in the email only if the customer has opened any of the first three emails.I wanted to check with you:Is there a way to implement this logic directly in the HTML template using js or dynamic content rules

Hello,I need to import html files as visual fragments and make certain elements editable so that marketers who don't know how to code can use them. For some reason, the images and buttons work great after importing and converting the html to be more AJO compatible. However, I'm not able to make the text elements (heading, paragraph) editable. It seems strange that AJO would be able to make images and buttons editable but has trouble with text. Has this happened to anyone else? Text elements HTML: <h2 style="margin:0;color: #3D3D3D; font-size: 20px; line-height: 28px;">Ut Enim Ad Minima</h2> <p style="margin:8px 0 0;color: #3D3D3D; font-size: 15px; line-height: 22px;"> Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin rutrum enim eget magna. </p>Full fragment HTML:<!-- START: ID=IM01-v4.2 Full Width Image With Text --> <table role="none" cellpadding="0" cellspacing="0" border="0" width="

Is content experiment testing allowed on images and content blocks within email campaigns?According to the documentation, I know that we can test the subline of an email, but there is no clear documentation indicating whether testing is supported for images or content blocks.

All,  Question - I have an attribute as part of my Core Profile schema that I would like to use as the External Link of a CTA in an email. I loaded a unique link in an attribute field. I the email when selecting the CTA, I chose External Link and chose the attribute field for personalization. When I send myself an email, the field does not respond like a CTA. I'm assuming this can't be done and that you actually need a link there.     

In our setup we are currently receiving Analytics data through the dataflow. We want to count the product add events for the profile. Also count the product remove events.Both are separate events within the Analytics Data.Take a difference of Adds and Removals counts, to determine if the Cart is not empty.We want to qualify the customer to send out an email post 30 min wait period. Need help to identify such events and keeping a counter.Attaching a screen shot of the data. Please also be mindful that the Cart list activity may not be an activity the customer chooses to perform. Thank you much.

Hi,I am trying to add some rule in Adobe Experience Platform that in a Query looks like:SELECT count(*) FROM profile_snapshot_export_xxx where <path>.LastChequeRedeemedDate <= dateadd(day,30, <path>.Most_Recent_Drop_Date_DM) -- 477 I set a rule like this in the audience:However, the Query count and Audience count are completely different (query gives me 477 and audience only 211)How should the rule be set in the audience, so it matches the count from the Query? Thanks. 

As the title says. I took a look at Journey Optimizer documentation (https://developer.adobe.com/journey-optimizer-apis/), looking for an endpoint that retrieves journeys, as well as Retrieve an Audience from Segmentation Service API in Experience Platform (https://developer.adobe.com/experience-platform-apis/references/segmentation/#operation/getAudience) retrieves audiences, but applied to journeys, however I did not find any endpoint that does something like that. Is there an endpoint to get information from journeys in Journey Optimizer?

Recently we have launched our first journey with Email channel in AJO so when I see CTR its not showing proper result. Can you help with the formula which you use to calculate CTR in AJO. Src shot shared for your reference.   

Hi All,We have an existing AJO email journey which runs in real time and send email to the end user/customers.  We have a new requirement to share this same email content to other department within the organization like agent / customer care team for a reference. we need to share each users email content to these teams like how end user seeing their email. Is there any way we can achieve this.?

Hi!  I would like to better understand how to differentiate between "push clicks" and "push opens" in the AJO Push Tracking dataset. I see that the pushTracking.applicationOpened event tracks when a user opens the application from a push notification. However, even when users interact and click within the app, I don't see any other event types captured in the dataset. Could you help clarify this?  Also what's the definition and difference between push open and push clicks? Thanks!

Hello,I’m encountering an issue with push notifications. For Android devices, push notifications are working as expected on the same day the profile is unified with the ECID and push token.However, for iOS devices, even after the profile is updated and unified with both the ECID and push token, the journey is excluding these profiles with the feedback message: pushNoTokenFoundInProfile.Interestingly, after waiting 24 hours and running the journey again for the same iOS profiles, the push notifications worked as expected.Has anyone experienced similar behavior where Android push works immediately after unification, but iOS does not, despite the profile showing the ECID and push token?Are there any iOS-specific considerations, processing delays, or unification timing issues that could explain this?Any tips or insights would be helpful? ThanksAJODev