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gengaipandi03
Level 4
Jun 24, 2025 10:52 AM UTC
Question

is there any way to use the event forwarding as API triggered email ?

We have the functionality called API trigger email in the campaign. By any chance using the event forwarding as a trigger solution for Adobe journey optimizer?

Because we have triggers earlier using pipeline, we had the email trigger option in adobe cloud system. Sameway, do we able to do here?

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3 replies

ReenaJohn
Community Advisor
Community Advisor
Jun 25, 2025 7:00 AM UTC

hi @gengaipandi03 ,

 

Please could you elaborate on the usecase you are trying to achieve.

 

Warm Regards

Reena John

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Sukrity_Wadhwa
Level 4
Jul 3, 2025 4:58 AM UTC

HI @gengaipandi03,

Were you able to figure out on your own or do you still need help here? Do let us know.

Thanks!

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Sukrity Wadhwa
gengaipandi03
Level 4
Jul 29, 2025 11:30 AM UTC

Basically, event forwarding can be done through the edge level. Once you configure the event forwarding, using that json, can we send to AJO for API triggered email? Let me know if you still need further details. 

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