Adobe Experience Platform

Hi Folks,​@jainarundeep ​@edgar_herrera ​@sbral ​@BahadurAh ​@MatheusPa1 Would need some suggestions on below We are observing several hundred batch IDs that have been stuck in a “loading” state in 2 months period, which suggests potential data loss. and it is never tracked via subscription adobe alertsThe source system successfully sent the data, however these batches never transitioned out of the loading state and appear to be stuck indefinitely. As a result, the data is not available downstream and we are currently missing critical data.We have subscribed to dataflow ingestion alerts, but these alerts are not providing any visibility into batches that remain in the loading state, and no updates are triggered for these batch IDs.Given that the data is now outdated and cannot be backfilled or re‑ingested, what is the most efficient and recommended approach to immediately identify, monitor, and detect batches that are stuck in the loading state?we are using Retrieve list of batches wit

Hey team, I recently developed a data element to dynamically populate the datastreamID based on the page hostname - however the edgeConfigID is still resolving to %data element%. Any advice on how I can configure the data element so it is available at run time? Currently on Adobe Experience Platform Web SDK  v2.34.1 extension  In this thread it mentions that Adobe fixed the issue at the extension level , however I am encountering the same issue Thanks,Ty

Hello all,We have standard setup in AEP to collect the event data for our application, don’t have any source and destination model to ingest data. I want to setup any alert system when there is any data ingestion failure. Is there any OOTB alert system provided by Adobe itself to trigger emails or is there any api to check if there are any failed batches to recursively?If anyone come across this kind of requirements or done already implementation, please help me.I have gone through the below link but it’s not working for us.Thank you in advance!-Kishore

Hi All We are facing a challenge in capturing the correct ECID value in one of the custom eVar (v23). But because of the CSP policies on the platform the ECID is not available on the client when the rule  trigger hence name of the data element as a string is being passed like %ECID% in eVar23. To get this fixed and replace %ECID% with an empty string , I am using this expression in data stream as iif(content.xdm._experience.analytics.customDimensions.eVars.eVar23 == '%ECID%', '', _experience.analytics.customDimensions.eVars.eVar23)But still getting the same string (%ECID%) in v23 and causing a failed batch in AEP Dataset.Any advice or suggestion to get this addressed is appreciated. Thank you.

Hi Adobe Community, Greetings! Until early Feb or Feb end, I was able to see the pattern field property available for string fields in AEP and could freely test the regex pattern to filter out records which were invalid. For the use case, we wanted to filter out invalid Identity values and we could do the testing. But until recently, Adobe has pushed an update it seems where the pattern field property is only available if dataset is not created from the schema. So to test the regex pattern you need to create schema → add pattern → create dataset → Ingest data to test if regex pattern is working or not. Incase the pattern fails, then you need to delete the dataset → update regex pattern in the schema → create dataset → ingest data → and test again.  So, I feel this is not very developer friendly. When I inquired this with adobe support, I got to know the reason why this change was made is, now Pattern is considered as a breaking change. I feel its not, as we can control the error thresh

Does anyone know where I can find release notes specifically for AEP Data Collection Tags (FKA Launch)?Recently, I noticed some new features within the Tags UI, so obviously Adobe has made changes, but I am unable to find any release notes that explain these changes.In the right side area of the Tags > Properties screen there is a What’s New section with a Release Notes link that points to the following URL, but there is no AEP Data Collection Tags info on that page.https://experienceleague.adobe.com/en/docs/experience-platform/release-notes/latest#data-collection 

Hi, We are seeing batch failure error in dataset and below is the error description“The message cannot be validated because a required property is missing: #: required key [_organizationName] not found.”However, whenever we are testing and checking, we do see ‘_organizationName’ on every interact call. We have one field ‘userID’ which is required in the schema of this ‘_organizationName’ object, and we do see this required field having value in every interact call but intermittently we do see the batch failure error. 

Hi Adobe community, greetings!  Has anyone tried or is there any way to evaluate profiles and consider their latest event? I found this blog and was trying to replicate this but I was not able to.  Link - https://medium.com/adobetech/how-to-capture-latest-experience-event-in-adobe-experience-platform-and-learn-dynamic-segmentation-4cea352b2262 Has anyone tried and found success? Our requirement was to qualify users who have Account status as active. For example - If in the morning we got an event for a user saying Account status is active and then in the evening we get the account status is inactive. How do we make sure that we look at the latest event only, considering the look back period of evaluation timeframe for the audience is set to “In last 1 day or 24 hours”? Thanks,Sambit

Hi everyone,I’m currently setting up a Google Ads Source Connector in Adobe Experience Platform (AEP) to pull campaign performance data into a dataset based on the XDM ExperienceEvent classBut am facing this challengeThe "segments.date" 400 Bad Request Error: Initially, I tried to include segments.date in the attribute list for the GoogleAds.Campaign resource. This resulted in a 400 BadRequest error.campaign.name, metrics.clicks, segments.dateDoes anyone connect google ads data into AEP?  

I am planning to take up Adobe RTCDP business practitioner certification, been using cdp for an year. There is so much in the UI, how to remember everything, any suggestions are appreciated.

Dear AEP Community,Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for March 2026, designed to help you resolve common challenges swiftly and effectively.Our Top KCS Articles are your shortcut to:Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for AEP. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any AEP-related problem head-on.Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP.Start supercharging your problem-solving skills today by exploring our Top KCS Articles! Take a look:Profi

Hey AEP practitioners, One thing that keeps coming up when I talk to teams across the industry: staying on top of Adobe release notes is genuinely hard. Not because the documentation isn't there - it is - but because carving out time to check it regularly just doesn't happen when day-to-day work takes over. I built DXP Intel to solve exactly that. It monitors release notes across Adobe Experience Cloud solutions weekly, summarises what's new, and surfaces it in one place. You subscribe to the products you care about - Target, AEP, CJA, AJO, whatever's relevant to you - and only get an email when there's actually something new. No noise, no digest of nothing. Check it out → dxpintel.com Happy to hear any feedback - this is early days and I'm actively improving it.

Hello, I have data coming from the website via websdk and it is possible that we end up receiving more than 1500 request/second. Our organization has a streaming API limit of 1500requests/second, does data sent via websdk use this? Thanks,Arpan

Hello! I have an issue with ado be payment services and it’s will be nice if someone can help with thatAfter configuring the Commerce Services Connector (there is no errors during setting up of public/private keys), the Payment Services page became available to me, but the sandbox onboarding button is disabled.What could be the issue? 

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I created a lookup schema with a person identifier as its primary identity and linked it to a profile schema. Dataset associated to the lookup schema has been enabled for profile as I need the lookup data in audience builder. I’m not seeing the data from lookup dataset in my customer profile as expected for a lookup dataset. So, why does Adobe official documentation insist on having a non-person identifier as the primary identity of a lookup schema? Are there any hidden disadvantages? If yes, are they mentioned in any Adobe docs?

Hi ,I am seeing below error since a week while creating a new product profile in the admin console.How do I resolve this? ​​​​ 

Hi. I am having a problem with arrays in profile attributes and need guidance.I am performing a proof of concept of arrays on profile attributes applying mapping functions. I have an XDM Individual Profile schema that, among its fields, there is an array of strings. In the same way, I have a dataset based on that schema.I am using the Local File Upload source to upload CSV files. I have the following CSV files:test1.csvID_CLIENTE_CORE, ARRAY T0000000001, Hellotest2.csvID_CLIENTE_CORE, ARRAY T0000000001, FriendWhen it comes to mapping, I create a calculated field as follows:upsert_array_append(to_array(false, ARRAY)) Let me explain why I use these mapping functions:to_array(value): This function converts a string, for example 'Hello', into an array. This causes 'Hello' to become ['Hello']. [1]upsert_array_append(value): This function, in theory and following the Data Prep documentation, adds all elements of the full input array to the end of the array in Profile. This generates, in

Hi everyone,I’m trying to configure a Streaming Destination in Adobe Experience Platform (AEP) using OAuth 2 Client Credentials, but I’m consistently getting the following error:“Error creating connection – Authentication failed. Check your credentials and try again.” Configuration Details used: Access Token URL:https://ims-na1.adobelogin.com/ims/token Client ID / Client Secret: Generated from Adobe Developer Console (OAuth Server-to-Server project with AEP API added) Client Credentials Type tried: Basic Authorization Client Credentials in Body How do I use these details in the access token? The documentation says that the URL can have only one query parameter.  Grant Type:client_credentials Scopes used:openid,AdobeID,read_organizations,additional_info.projectedProductContext  Documentation details:HTTP API connection | Adobe Experience PlatformError seen: Tried below Access token URLs:https://ims-na1.adobelogin.com/ims/token/v2 https://ims-na1.adobelogin.com/ims/token/v

My understanding is that the record deletion feature is mainly for cleanup of anonymous/test data and CCPA (privacy service) is for deleting opt out of sale, or user's personal data, but do both options functionally achieve the same result?Here’s my scenario:I accidentally deleted a test record using a CCPA request.The record was a merged profile with 3 identities: SSID (primary key), ECID, and phone.After the CCPA deletion (based on phone), the record no longer had the phone number as an identifier. At the profile level, I only saw SSID and ECID. This is what I was expecting.Later, I ingested a new phone number against the SSID (primary key).Expectation: The phone number should again appear as an identifier at the profile level.Issue: The dataset has phone defined as an identifier, but the new phone number is not showing up as an identifier under the profile.Could this behavior be related to the earlier CCPA deletion? nnakirikanti, Tof_Jossic,NimashaJaincan you please h

Hi AEP Community, Greetings! How much time does it take for profile attributes to sync in the profile store when ingestion type is streaming?I had the idea that, all profile attributes that is either ingested as batch ingestion or streaming ingestion (from a true streaming source), then it takes about 24 hours or 24+ for the values to be synced in the profile store and only then we could create segments. Is my understanding correct? or does streaming ingestion helps with profile attributes being updates in under few minutes and the audiences would qualify in under few mins? Thanks,Sambit

Hi, I’m trying to setup a daily dataflow from AEP to an SFTP using Destinations in AEP. I’ve setup the SFTP destination and have been able to connect to it successfully, but keep getting the following error:Unable to create directory for path sftp/SFTP_220260324_120519/part-00000-tid-2776579317160816273-5bb6a03a-8b4a-46fc-8fca-d3f38be573b0-1414191-1-c000.json.gz with the parameters flowId=9a432588-4c13-442c-85c0-9b968c07a5c3 datasetId=65aefbff544b412c9f33e273 flowRunId=d9568853-f592-4361-9b08-df20bb1db29f. The error message returned by the destination is Can't make directory for path "sftp" under "/".. Please verify that you have the necessary permission to perform the operation to the destination and the path is correct. We’re aiming to have the file upload to the root folder under the SFTP, and have confirmed that AEP has all of the necessary permissions to read and write the root folder in SFTP, but are still encountering this error. Has anyone encountered a similar issue in the pas

Hi Team,We are observing several hundred batch IDs that have been stuck in a “loading” state in 2 months period, which suggests potential data loss.The source system successfully sent the data, however these batches never transitioned out of the loading state and appear to be stuck indefinitely. As a result, the data is not available downstream and we are currently missing critical data.We have subscribed to dataflow ingestion alerts, but these alerts are not providing any visibility into batches that remain in the loading state, and no updates are triggered for these batch IDs.Given that the data is now outdated and cannot be backfilled or re‑ingested, what is the most efficient and recommended approach to immediately identify, monitor, and detect batches that are stuck in the loading state?we are using Retrieve list of batches with query params so that we can see the missing batches that are still in loading state Any suggestions would be appreciated ThanksReshmika