Adobe Experience Platform

I am setting up an Adobe Experience Platform (AEP) to Shopify OOTB batch connection. The source dataflow connection was configured successfully, but the connection fails during the “Add data” step in the connection setup.Error Message:The following error is displayed:The request could not be processed. Error from flow provider: The request could not be processed. Failed to read from the source connector. Error code: 'InternalError', message: 'Error while reading single record for table: ...'Expected Behavior:The Shopify source connection should successfully read the source data and allow the batch connection to proceed through the Add data step.Actual Behavior:The connection configuration fails when attempting to read data from the Shopify source connector.Impact:This is blocking the setup of the AEP to Shopify batch connection and preventing data ingestion.Troubleshooting Performed:Source dataflow connection was created successfully. Issue occurs specifically at the Add data step. Err

When people think about online learning, the quality of the educational content is only one part of the overall experience. The way information is presented, how easily users can find what they need, and how well a platform works across different devices can also influence whether learners continue using it.This is particularly relevant for families, where parents may be managing learning for children while also dealing with school schedules, work, and other responsibilities. A straightforward digital experience can make it easier for parents and children to understand available learning resources and follow a regular routine.For example, online Quran education can involve different types of content, including reading materials, audio resources, lesson information, practice activities, and communication between learners and teachers. When families research services or resources related to Learning Quraan UK, the user experience can be just as important as the educational material itsel

When I attempt to add events to my project in the developer console, the creative cloud content logs do not appear as an option. When I go over to the admin console, I am able to manually download the content logs. Any ideas on how I can get the content logs to appear in the developer console so that I can connect them to Sentinel?

Hello All,We're implementing purchase tracking into AEP for our airline website and testing it in our acceptance environment. Looking for advice on the right setup before we go to production.Our setupGTM Custom HTML tag that POSTs to the Edge Network API (/ee/v2/collect), not Web SDK Datastream → AEP service → event dataset based on our "Web Event" schema (XDM ExperienceEvent, Profile enabled) eventType: commerce.purchases, ECID in identityMapWhat works / what doesn'tcommerce.order, commerce.purchases and productListItems land in the dataset fine Our custom booking fields (_tenant.booking.*: base fare, taxes, ancillaries, pax counts, route type) are droppedWhat we found so farOur payload had the custom fields nested as xdm.data._tenant. We fixed it to xdm._tenant. The web event schema doesn't contain any booking fields. Our booking data lives in a separate schema based on XDM Individual Profile, with its own dataset, fed from our backend systems.Simplified payload:{  "events": [    { 

Hi ,  as part of the requirement i need to check for a specific pattern of consent where i have to use regex in audience. as far as i know there is no way that i can use regular expression in audience. So, i am trying to use segmentation service where i need to use pql to achieve the same. but i am getting “ 403 Forbidden User region is missing “  error. Can anyone please let me know if it’s possible through segmentation api’s or can let me know why i am getting region mission error. i am giving below headers in the request.1.Accept2.Content-Type3.Authorization4.x-api-key5.x-gw-ims-org-id6.x-sandbox-name7.x-request-id Thanks in advance.Usha.

Hi Community,We are experiencing an issue with the Target Dataset filter in the Source Dataflows list in Adobe Experience Platform.When we select a specific Target Dataset as a filter, the Source Dataflows list does not appear to return the corresponding dataflows.Expected Behavior: When a Target Dataset is selected, the Source Dataflows list should display only the dataflows associated with that specific dataset.Actual Behavior: The list does not return any results when we apply the selected Target Dataset filter.Has anyone else experienced this issue? Is this a known limitation or issue with the current AEP UI?Any insights or workaround would be appreciated. Thanks!

Hi all,We're setting up server-side conversion tracking for LinkedIn Conversions API (CAPI) in Adobe Experience Platform, and have run into two separate issues while exploring both integration paths. Would appreciate guidance on either. Question 1: Destination SDK — headers field not accepted in destination server configWe're building a custom streaming destination server via /authoring/destination-servers to call LinkedIn's Conversions API directly. LinkedIn's API requires several static headers beyond Authorization (X-Restli-Protocol-Version, X-RestLi-Method, Linkedin-Version), but adding a headers array inside httpTemplate causes a 400 Bad Request:"type": "http://ns.adobe.com/aep/errors/DEST-0007-400","title": "Unreadable request: Invalid JSON input at line: 18, column: 26.Incorrect type found for fields: [headers, httpTemplate, value]."payload attempted{  "name": "Dest_LinkedIn_ConversionsAPI",  "destinationServerType": "URL_BASED",  "urlBasedDestination": {    "url": {      "templ

Heloo ,We recently completed our Adobe Web SDK implementation, and all data is being sent through the XDM object. Data is successfully flowing into Adobe Analytics, and reporting looks correct with no major issues.However, we are seeing some fields fail in AEP datasets due to data type validation errors. This has raised a question about the overall implementation approach.Current SituationWeb SDK implementation is fully based on the XDM object. Adobe Analytics is consuming the data successfully. Some records are failing in AEP datasets because certain fields do not match the expected XDM data types. The Adobe/AEP team has suggested creating a separate Datastream and sending some data through the data object instead of XDM to avoid validation issues.My UnderstandingFrom what I know:Adobe Analytics is generally more flexible and can process data even when some values do not strictly match XDM data types. AEP applies strict schema validation, and records can be rejected if incoming data d

Hi Everyone, I have a list of Audience Names along with their corresponding Audience IDs in Adobe Experience Platform (AEP).I would like to identify which Adobe Journey Optimizer (AJO) journeys are using each of these audiences. In other words, for each Audience ID in my list, I would like to extract the associated Journey Name and Journey ID.Since the list contains a large number of audiences, manually checking each journey is quite time-consuming.Could anyone please advise if there is an AEP Query Service SQL query, system dataset, or any other recommended approach/API that can be used to extract this information in bulk?Ideally, I am looking for an output in the following format: Audience Name Audience ID Journey Name Journey ID Audience A xxx-xxx Journey 1 xxx-xxx Audience A xxx-xxx Journey 2 xxx-xxx Audience B yyy-yyy Journey 1 yyy-yyy Audience B yyy-yyy Journey 2 yyy-yyy Audience B yyy-yyy Journey 3 yyy-yyy Audience B yyy-yyy Journ

Our site is authenticated — users must log in with ID and password. After login, Adobe Target (via Web SDK) sends personalization fetch and display calls to show personalized content.Setup:- Experience Targeting activity in Target- Audience = an Edge Segment in AEP, created to track qualifying activity within the last 24 hours- Profile shows status: realized for this segmentProblem:1. Open a fresh/incognito browser → new ECID is created2. This new ECID gets stitched to our already-qualified profile within seconds3. Despite that, the Target experience does not show — personalization:decisions comes back empty4. If we repeat the exact qualifying action again on this new ECID, the experience shows immediately after5. Same thing happens every time we use a new incognito sessionQA/Preview mode always shows the experience correctly (expected, since it bypasses real audience checks).Question:Is this normal for Edge Segmentation — does it only react to events it sees live on that specific ECID

Hi,If there is a streaming segment created with ONLY PORFILE ATTRIBUTE profile.firstname=’ABC’, and it has STREAMING INGESTION, and the schema and dataset are of class XDMPROFILE.Merge policy = ‘active-on-edge’ enabledNow how will this segment behave?First run? - what could be the evaluation methodNext runs? - what could be the evaluation method 

I got the case like this: Would have multiple identities for the logged user in my AEP implementation - however its easily done using IdentityMap. I would have multiple business entities However in AT there can be only one Identity - Target Third Party ID Namespace (so Target Profile can recognize only one Identity from IdentityMap How the user recognition works? AEP connects with AT on Edge so I assume its based on the IdentityMap not Target Third Party ID Namespace? Did you have the case like that? 

Hi ​@Community I am working on activating qualified audiences to an SFTP destination in Adobe Experience Platform.We are seeing an issue where some profiles that have already exited the segment are still being sent in the SFTP export and misses the realized ones.Current setupAudience qualification / segment evaluation happens at 8:45 PM IST Export for same Audience is configured at: After segment evaluation to the SFTP server 10:30 PM IST 11:30 PM IST What we are observingThe 1st and 2nd exports look the same In these exports, 1–5 profiles out of around 100 sometimes appear even though they have already exited the segment The 3rd export at 11:30 PM IST contains the correct and additional data all are in realized state. ImpactBecause of this issue, the same profile  (1-5) is being sent again on the next day. My questionI expected the export job to run only after segment evaluation is completed. In the AEP UI, it looks like the evaluation finishes first and then the export starts.Could

Hello, Can anyone help me with the intended use of being able to map segment membership in the destination out of the box mapping tool? segmentMembership.ups I am attempting to map a master audience to a destination and use ECN segment membership from other audiences to derive an attribute. I do not want to map the audiences I need segment membership from to the destination.  Can anyone tell me How can I use segmentmembership.ups in destination mapping? Solutions for mapping segment membership from other audiences into a calculated field where the audience is not published to the destinationThank you!

Hello Guys, We have oneTrust implemented with one of our client and By default we have “Pending” as Default Consent in WebSDK Extension within Launch. Now, Within one of the Rule, we check whether C0002 is added to OneTrustActiveGroups object and then accordingly we either opt-in or OptOut.  Below is the custom code written for the same:(function () {  if (typeof window.alloy !== "function") {    console.warn("Adobe Web SDK (alloy) not available");    return;  }  var groups = String(window.OnetrustActiveGroups)    .split(",")    .map(function (s) { return s.trim(); })    .filter(Boolean);  var allowed = groups.includes("C0002");  window.alloy("setConsent", {    consent: [{      standard: "Adobe",      version: "2.0",      value: {        collect: { val: allowed ? "y" : "n" }      }    }]  }).then(function () {    console.log("Adobe consent set to:", allowed ? "IN" : "OUT");  });})(); Now how do we handle pending interact calls with this scenario since when user is accepting the cookies

We are seeing more clients asking about progressive modernization instead of full replatforming.In several Adobe Commerce projects, the discussion is no longer only about storefront replacement, but also about how Adobe Experience Platform (AEP), App Builder, and event-driven architecture can coexist with existing PaaS implementations.Some common questions we are evaluating internally:How are teams introducing AEP capabilities without disrupting current Commerce operations? Are you using App Builder primarily for integrations, custom APIs, or operational workflows? What are the biggest architectural challenges during phased modernization? How are you handling legacy custom modules during transition planning? Are clients already preparing for ACCS readiness through composable services?Would love to hear how other teams are approaching:phased migration strategy event-driven integrations operational governance data synchronization patterns AEP adoption challengesInterested in learning fro

Hi Everyone,We have following set up.Marketo Measure, AEP - on one organization Marketo Engage - On another organization due to organizational policies so we can’t use Native integration.We are trying to integrate datasets from Marketo Engage to Measure via AEP by importing the datasets and then sending them over to Measure. We don’t have any errors in dataflows. However, when we are looking at data in Measure, Email clicks are completely unattributed causing attribution scores to drop drastically.Does anyone here has similar setup and has been able to achieve this configuration successfully?​@nloportoAny help/guidance or thoughts welcome!Best,Isha

If scheduled batch data ingestion fails is there a way to schedule an email notification?

📣 Calling all CJA Hiring Managers 📣Are you hiring for Customer Journey Analytics talent? Adobe is hosting a special virtual career fair designed to connect hiring managers with emerging professionals who have already built a solid hands-on foundation of Adobe Customer Journey Analytics and have become AJO certified.Taking place on October 1, this virtual event will feature students from San Jose State University and the University of Virginia who have completed an Adobe CXO Bootcamp focused on CJA. These students have also completed the CJA Professional-level course AND earned their Adobe certification—making this an exclusive opportunity to meet candidates who are already developing job-ready Adobe Experience Cloud skills.If you’re hiring for an entry-level role or internship where CJA knowledge would make an immediate impact, this career fair is a great way to discover motivated, certified talent and support the next generation of Adobe practitioners.Interested in participating or

I am new to working with Captivate 13.1.  Previously worked with Captivate Classic.  I am not able to regenerate AI text to speech using new voices for testing and review purposes.  I have tried to follow the online help instructions, but the images on the help instructions are from a version prior to Captivate 13.  What are the steps to regenerate AI text to speech audio using an existing narration script?Link to Adobe Captivate help:Add and edit audio in Adobe Captivate | Captivate Category selected below as a best guess Thank you in advance

What’s the reason of considering evaluation job in some scenarios if the usable fresh data will be after the export job?