Adobe Campaign

We’re excited to celebrate Partha Sarathy ( ​@ParthaSarathy ), who has been named the 2025 Community Member of the Year for the Adobe Campaign community!   Partha’s enthusiasm for helping others is second to none - he consistently shows up with the sole intention of supporting peers, answering questions, and helping community members move forward with confidence. His presence reflects a deep belief in the value of shared learning and connection. What makes Partha especially impactful is his community‑first mindset. He’s genuinely motivated by a desire to share knowledge, learn alongside others, and build meaningful connections through every interaction. That philosophy comes through clearly in the way he engages: thoughtful, generous, and always focused on helping others succeed. Partha’s steady dedication has made the Adobe Campaign community stronger and more welcoming, making him a truly deserving recipient of this recognition. Please join us in congratulating Partha by sharing your

Please help us to write a condition to print “NO DATA” in a row when there is no schedules or schedules length/size==0.ANDPlease help us to write a condition to print only 50 rows even if there are 50+ rows in schedules. FYI,<ctx><schedulePaymentData><schedule>...</schedule><schedule>...</schedule>...</schedulePaymentData></ctx>     <table border="1" cellpadding="4" cellspacing="0"><tr><th>Payment date</th><th>Payment amount</th></tr><%// rtEvent is injected automatically in Message Center templates// rtEvent.ctx is the XML payload from your SOAP <ctx> element// This returns all <schedule> child nodesvar schedules = rtEvent.ctx.schedulePaymentData.schedule;// Campaign-specific E4X loop over XML collectionfor each (var s in schedules) {// Extract and normalize the values as stringsvar payDate = String(s.schedulePaymentDate).trim();var payAmount = String(s.schedulePaymentAmount).trim(

Hello, for a very long period we are missing data from H&M Aggregated Rewards Followup. Also even we select country of origin we receive multiple rewards from other countries as well, while I cannot find rewards that our live in our countries. 

Hello, I’m having a problem with my tracking server. We have set the tracked links to expire in 3 days in a delivery, yet it isn’t expiring at all. Does anyone know in which part of server is this treated, and how could I inviestigate and debug this further?Thank you in advance!

I am trying to display Datamatrix Barcode in an email sent via Message Center. I was able to do this however, image that appears is different than the desired one. Desired OneActual One I have used the code for href as --  …/barcode/tDATAMATRIX/h200/s4/v…./barcode.gif Can anyone please help with this? Thanks,Vinay

In the adobe campaign classic V8, we have getting continuous failure on the deliveries with the below error, please help to resolve it The delivery has failedXSV-350122 An error occurred and the process has been stopped. SOP-330011 Error while executing the method 'PrepareTarget' of service 'nms:delivery'. SOP-330011 Error while executing the method 'PrepareTargetImpl' of service 'nms:delivery'. ghts xr WHERE xr.iOperatorId IN (8114271, 8322291)) OR R1.iFolderId=0)) AND (((R1.iFolderId IN (SELECT xr.iFolderId FROM XtkRights xr WHERE xr.iOperatorId IN (8114271, 8322291)) OR R1.iFolderId=0)) AND (((R1.URECIPIENTID = W0.UID)))))' could not be executed. TRING(), I

Within our Marketing instance we send batch email campaigns for both “Marketing” emails which require opt out language and also “Servicing” communication.  Because our configuration supports one Address/Quarantine schema we are finding that our clients are marking marketing email messages as SPAM instead of interacting with the opt out link and preferences.  When this happens the SPAM/Denylist status is preventing email execution for servicing type deliveries that a client may have specifically requested be paperless (statements/confirms).Our clients are experiencing a disjointed experience here and we are exploring CANSPAM rules to see if there is best practice guidance around allowing servicing emails to bypass the denylist configuration to block the email distribution (distributing from same email domain, and the same instance).I can see how within typology and the delivery checkboxes we could bypass the denylist rule for these communications, however it’s not clear what the industr

<ctx><schedulePaymentData><schedule>...</schedule><schedule>...</schedule>...</schedulePaymentData></ctx>     <table border="1" cellpadding="4" cellspacing="0"><tr><th>Payment date</th><th>Payment amount</th></tr><%// rtEvent is injected automatically in Message Center templates// rtEvent.ctx is the XML payload from your SOAP <ctx> element// This returns all <schedule> child nodesvar schedules = rtEvent.ctx.schedulePaymentData.schedule;// Campaign-specific E4X loop over XML collectionfor each (var s in schedules) {// Extract and normalize the values as stringsvar payDate = String(s.schedulePaymentDate).trim();var payAmount = String(s.schedulePaymentAmount).trim();%><tr><td><%= payDate %></td><td><%= payAmount %></td></tr><%}%></table> Please help us to write a condition to print “NO DATA” in a row when there is no schedu

Here is the SOAP Call being used  POST /nl/jsp/soaprouter.jspSOAPAction: xtk:queryDef#ExecuteQueryAuthorization: Bearer <access_token>Content-Type: text/xml; charset=utf-8 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">  <soap:Body>    <ExecuteQuery xmlns="urn:xtk:queryDef">      <sessiontoken></sessiontoken>      <entity>        <queryDef schema="xtk:schema" operation="get">          <select>            <node expr="@name"/>            <node expr="@namespace"/>            <node expr="@label"/>            <node expr="md5"/>          </select>          <where>            <condition expr="@name='recipient' and @namespace='nms'"/>          </where>        </queryDef>      </entity>    </ExecuteQuery>  </soap:Body></soap:Envelope> to get all details. The response is self-closing node <schema 

I want to do audience segmentation with mutual inclusion values, example same customer will fall into multiple segmentation.How can we achieve this?

I am looking to make API calls to ACC v7 using SOAP. What permissions should the user have and where do you set these permissions.Should the instance be configured to allow SOAP Logon with an Adobe ID, or do I need a separate Technical Operator account for API calls?

Hello Everyone,In Adobe Campaign Classic, I am writing a custom typology JavaScript rule that needs to evaluate recipients using campaign‑level or workflow‑level information.While testing, I observed the following behavior in typology JavaScript execution:vars is not defined instance.vars is not defined Workflow transition variables are not accessible Campaign / operation attributes cannot be accessed via Control Typology JavaScript  Is there any supported way in Adobe Campaign Classic to access campaign‑level or workflow‑level data directly inside a control typology JavaScript rule?Or is Control typology JavaScript intentionally isolated from workflow and campaign context by design? Thanks!!!Pradyumn  ​@ManviSharma ​@giuseppebaglio ​@AmitVishwakarma ​@arpan-garg ​@muskaanchandwani 

Hi! I created a query audience in an effort to test out the EXCEPT logical operator. I never have issues with adding or changing the AND or OR operators. However, when I add the EXCEPT, I can’t seem to figure out how to undo it and change it to a different operator again. Would love if someone could share how to switch it back, if at all possible. Thanks! 

Hey Team,We are actually working on the event registration web app and when ever the event form is submittedthose registration details are as a mail is going to x@gmail.com Now we would like to change in to y@gmail.com which means all the registartion details should point to y@gmail.com mail inbox.Could anyone please guide us where we supposed to change everything Or if i should create a ticket which access i should  have Looking forward for the inputs

Hi community, Within a workflow, we have calculated a field, segment_code. When the target audience arrives to the delivery, we want those with a value of T1 to be sent immediately and the rest to be sent 24 hours later. We don't want to create two deliveries; we want everything to be done within the same one. Is there a way to do this? Thanks

Hello, In my Adobe campaign Classic v7 client console shows only Campaigns Profiles & targets, reports in Home tab...But...The client console must have Campaign, Profiles and Targets,Social Networks, Monitoring and reports tabs in Home page of ACC v7 as shown below:Adobe campaign classic V7 client console with Campaign, Profiles and targets, Social Networks, Reports.why there is this difference in showing the options in my client console Home tab ? ,,,does it require any access permission need to be set upped/any licensed version been given while installing the client console?

 Dear Adobe Campaign Community,Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for February 2026, designed to help you resolve common challenges swiftly and effectively.Our Top KCS Articles are your shortcut to:Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for Adobe Campaign. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any campaign-related problem head-on.Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.Start supercharging your problem-solving skills today by exploring our Top KCS Articles! Take

while opening the recipient's folder, - Shows one or more graphical components has failed to display  restarted the console but also shows the same error. 

I would like to enquire on the below (Screenshot 1) scenario for the numbers. I queried the base of 548 and split based on certain criteria, resulting in a branch with 97 and 451. At this point in time, the amount still adds up to 548. In Segmentation 72 and 74, the branches are split equally into 2 branches, Screenshot 2. However, in this split, there were 1 missing from each of the segments. Can I check will there be a case/ setup that will make sure all that is targeted will receive something? Screenshot 1  Screenshot 2 

When I send A/B subject line test proofs to a client, only one subject line gets sent. I send the proofs to a list of email recipients. What could I be doing wrong?

Hi All, I need a some help on reading the below rtevent expressions and put it in table format using while  loop or for loop,<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:nms:rtEvent"> <soapenv:Header/> <soapenv:Body>  <urn:PushEvent>   <urn:sessiontoken>?</urn:sessiontoken>   <urn:domEvent>    <rtEventtype="Welcome_N" email="veera@gmail.com" wishedChannel="email">    <ctx><schedulePaymentData><schedule>        <schedulePaymentDate> 03/03/2026 </schedulePaymentDate>         <schedulePaymentAmount> 599.34 </schedulePaymentAmount></schedule><schedule>        <schedulePaymentDate> 03/04/2026 </schedulePaymentDate>         <schedulePaymentAmount> 499.34 </schedulePaymentAmount></schedule><schedule>        <schedulePaymentDate> 03/05/2026 </schedulePaymentDate>         <schedulePaymentAmount>

How to find out which attributes are being used from List in the live workflows. Eg : if a list have 100 attributes in the list, then how many are being used in live workflows and need to remove the unused from the list.  

Hi,I try to configure the manual publication script in the deployment wizard: then I want to use this option to upload images within deliveries. However, it gives me the error: (-53) when I try to upload images.My assumption is the path for the publication script I provided is incorrect, but I cannot find any documentation that provides the explanation when the script should be put.As for the script - connector.sh - it moves files to external storage and works fine outside ACC.Can you give me a hint what should I do to make it working?