Adobe Campaign

Hi everyone,I’m exploring ways to integrate an SMS platform with Adobe Experience Platform (AEP) or Adobe Journey Optimizer for real-time customer communication.Specifically, I’m trying to understand:How can we trigger SMS messages based on real-time events or customer journeys? What’s the best approach for API or webhook-based integration with AEP? Are there any recommended architectures or best practices for handling high-volume messaging? How do you manage compliance and security when sending transactional or promotional SMS through Adobe tools?If anyone has implemented something similar or can share insights, examples, or documentation, that would be really helpful.Thanks in advance!

Hi everyone,I am a beginner with Adobe Campaign Classic and I am trying to automate a database schema synchronization using the SOAP APIs.I’m looking at the xtk:builder#UpdateDb method. The documentation mentions it requires an XML parameters argument, but it doesn't provide the internal structure or the attributes supported by this XML.I have already successfully run BuildUpdateSchemaDiff, but I'm stuck on how to properly format the UpdateDb call to actually execute the changes.Could someone provide an example of the XML structure for the parameters argument? 

Hi all,I'm sending an object array (listObject) from an AJO custom action to an ACC v8 transactional message. Simple string fields render fine, but the collection is always empty.AJO payload config:"orderItems": {  "toBeMapped": true,  "dataType": "listObject",  "label": "orderItems",  "fields": {    "productName": { "dataType": "string" },    "quantity": { "dataType": "string" }  }}Event History always shows:<ctx>  <customerName>John</customerName>  <orderId>ORD-12345</orderId>  <orderItems-collection/></ctx>In AJO the orderItems field is set as Variable with type listObject, and child fields are mapped using currentItem.productName, currentItem.quantity.String fields work. The array is collapsed to <orderItems-collection/> — items are never stored.Already tried: schema with unbound="true" ordered="true", re-publish template, verified AJO.Questions:Is this a known limitation when ACC v8 receives JSON arrays via PushEvent from AJO? The co

Hi everyone,We`re trying to import several files into Campaign File Resources so can be used in email marketing. In our Production instance, the webapp we use in DEV to do so is not working properly, so we’d like to replicate it’s function in any other way. What we want and what the webapp allows us, is to select a zip folder and load its many files into the file Resources. We don’t strictly need to load a zip folder from local storage, it can be a common folder stored in the server, as long as we have the folder files uploaded into File Resources.Thanks!

Hi All , I have custom schema named as Viewer its is linked to its custom deliverlog named as viewdeliverylog. I want to add filtering typology to restrict more then 2 communications per day on email channel what condition i shoul apply in typology rule . dont want to use pressure typology.Thanks 

Hello,I have a workflow in which I want to process errors after an Update Data I have it configured like this. Problem is, when there are errors, it’s still stopping the workflow. Why? How can I avoid it?  Thank you in advance

I want to do audience segmentation with mutual inclusion values, example same customer will fall into multiple segmentation.How can we achieve this?

Hi,I been trying to setup Multilingual setup in Adobe campaign Web UI as that is a default OOTB function but, when I try to setup the delivery after adding the language and when I try to enter the content it is showing “400 - Error 16384: SDK-000009 Unknown method 'GetVariantContent' of schema 'nms:delivery'. Method 'GetVariantContent' of schema 'nms:delivery' not found”. When I check in the schema I can able to see the GetVariantContent is defined inside Method in delivery schema.Could anyone please guide in resolving this error. Thanks!

Hi there,I've been encountering a bug since yesterday (14/04/26) when editing emails with the email builder.The changes I made for the mobile version aren't being saved (there's no error message during saving), and I'm losing my formatting work.I compared the code before and after, and it seems that not all the media queries are present after saving the template.This is very problematic, any ideas?Thanks.

Hi All , i have field named as ‘good data’ in schema with boolean type as 0 and 1 . I have few records in schema with key as “@abc”.there are cases where 2 records are present on same key with good data field values as 0{No}and 1{Yes} rest all field values are same. Now when i get new data file if record doesnot exist it should insert record with all field values(n number of fields)  passing in file and update good data field values as YES. and if record exist it should only update record in schema with good value as YES. It should not make any update changes to record with NO value.  As we are prioritizing record with YES value only in workflow targeting.  How i can implement this in single update activity

Hello ,My most of the emails who have gmail id’s sent to users show as failed due to the Gmail: 550 5.7.1 email likely unsolicited.How to resolve this? Should I use RESTART ? 

While trying to sync a template in campaign console, we are getting the error below. Did anyone face the same issue ever? what could be the reason?

Hi,we are using currently on premise pretty old version 7.3.1 - Build 9352.It’s possible to upgrade it to newest 7.4.3 - Build 9394  directly or we should divide it int set of minor  upgrades?regardsBartosz 

By mistake if someone deleted a Delivery in workflow which was launched yesterday, and because of that the tracking data is also got deleted from report. how can we recover deleted delivery?

Hello ,Shows error while clicking on transition for target count as below, how to resolve it in ACC V7? 

Hello,We are getting this issue: The CSS that we add to the Template via the + Custom CSS button (and also in fact ALL CSS and meta tags) are not getting injected into the head tag area. This is only happening when we add in a hand-coded HTML Visual Fragment.  The CSS IS getting added into the head when just the native drag and drop Adobe modules are used.  Please can anyone identify why this is the case and how to solve please?

Hi, I have created one simple workflow in which first activity is JS Code - here, I am trying to store value in instance variable. I have logged this and it is showing under journal. Second acitivity is query in which I am fetching test account and this is working. Third activity is the recurring delivery. I am trying to show instance variable in this delivery. I have added "script" in this delivery and I have also added "variable" under properties. However, emails are not being sent at all. I have followed step as per URL - https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic/tuesday-tech-bytes-adobe-campaign-classic/m-p/627479/highlight/true#M2588 @parthasarathy - can you please help? JS Code 1. instance.vars.temp = functioname('parameters');2. logInfo(instance.vars.temp); Query 1. Temp player ID Delivery HTML:Data is <%= variables.temp %> Script:delivery.variables._var[0].stringValue=

I would like to enquire on the below (Screenshot 1) scenario for the numbers. I queried the base of 548 and split based on certain criteria, resulting in a branch with 97 and 451. At this point in time, the amount still adds up to 548. In Segmentation 72 and 74, the branches are split equally into 2 branches, Screenshot 2. However, in this split, there were 1 missing from each of the segments. Can I check will there be a case/ setup that will make sure all that is targeted will receive something? Screenshot 1  Screenshot 2 

Hello ,How to give an operator read only access in Adobe campaign classic v7?  

One of our clients requires the use of a CTA URL that includes a hashed (#) parameter (anchor link) to enable specific functionality on the website, such as scrolling to a particular section.However, when the EDM is sent via ACS, the Brand configuration automatically appends tracking parameters (e.g., brand, deliveryId) to the URL. Currently, these tracking parameters are being added after the hash (#) fragment.Example:Authored URL:https://abc.xyz#paramX URL generated by ACS (current behavior):https://abc.xyz#paramX?brand=xxx&deliveryId=YYYThis format causes an issue because anything appended after the # fragment is treated as part of the client-side anchor and is not processed as query parameters. As a result, both tracking and the intended anchor-based functionality (e.g., scrolling to a specific section) may break.Expected / Ideal Behavior:To ensure both tracking and website functionality work correctly, the query parameters should be placed before the hash fragment.Correct form

Dear community leaders,Some data is coming from inbound transition in string format, but I need to dynamically insert this data for the relevant recipient in the eDM.EX:If there is no value in the decimal places (ie, 432,897.0000), it should be display the data by removing the decimal places - eg, 432,897 or 1,234,987.If there is some value in the decimal places (ie, 432,897.5000), we keep two decimal places.  Display the data into the decimal values. Eg, 432,897.50 or 2,654,684.90.  Advanced thanks

<ctx><schedulePaymentData><schedule>...</schedule><schedule>...</schedule>...</schedulePaymentData></ctx>     <table border="1" cellpadding="4" cellspacing="0"><tr><th>Payment date</th><th>Payment amount</th></tr><%// rtEvent is injected automatically in Message Center templates// rtEvent.ctx is the XML payload from your SOAP <ctx> element// This returns all <schedule> child nodesvar schedules = rtEvent.ctx.schedulePaymentData.schedule;// Campaign-specific E4X loop over XML collectionfor each (var s in schedules) {// Extract and normalize the values as stringsvar payDate = String(s.schedulePaymentDate).trim();var payAmount = String(s.schedulePaymentAmount).trim();%><tr><td><%= payDate %></td><td><%= payAmount %></td></tr><%}%></table> Please help us to write a condition to print “NO DATA” in a row when there is no schedu

Hi, I am looking to see if there is an Adobe enterprise product that would help to manage and create dynamic QR codes that have been printed on posters. I would like to change the link at a later date without having to re-print the QR code. Is that possible?

Hi Team,I have a CSV file that includes first name, last name, and a delivery internal name. I want to use a fixed workflow in Adobe Campaign Classic—consisting of Data Loading → Enrichment → Delivery. The workflow should automatically select the correct email delivery template based on the delivery internal name provided in the CSV and then send the emails. Since a new CSV file arrives every day with different delivery templates, how can I automate this process? please share step by step process Note : This need to achieve in adobe campaign classic V8 ​@Jennifer_Dungan ​@AmitVishwakarma ​@SatheeskannaK​@Heather_Kulbacki ​@giuseppebaglio ​@ParthaSarathy 

Hi,I'm surprised to see that the custom header feature has still not been delivered in the latest build upgrade, especially since it was announced nearly two years ago.This is a key security feature for integrations with third-party tools, as it enables standard authentication via custom headers.Could anyone provide some visibility on this topic? At this point, should we assume that Adobe has no plans to implement this in V7?Any update would be greatly appreciated.