Workfront for Jira - User not logged

[JeremyWa6]

I'm getting an error on the setup tab when setting up the Workfront for Jira app. Any suggestions on how to fix this? I haven't found anything elsewhere.

[Madalyn_Destafney]

Hm not sure. Are you logged into WF? Info from these two articles may be of help...

https://experienceleague.adobe.com/en/docs/workfront/using/adobe-workfront-integrations/workfront-fo... 

https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-22169#access_token=eyJ... 

[-JC]

We are experiencing the same issue. We're assuming it's something on our tech side's end where they need to allow the connection from a security standpoint? But haven't investigated further yet. Did you find a solution?