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Users Historical Decisions

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Level 2

So... there's a field called "Users Historical Decisions" that gives us data of how many approvals each user has made over the last 12 months. Neat!

 

With the new licensing model, going above a certain threshold will kick a user from a free license to the "Light" license. We're going to be billed for this (obviously), so the data in that field is of financial significance.

 

We can add the field to a report (hooray) but...

1. We can't sort on it

2. We can't filter on it

3. We can't group by it

and

4. If we export the report, that data doesn't get exported

 

So how, exactly, are we supposed to actually use this data other than visually scrolling through our entire user list (which is obviously not viable for larger organizations)?

 

I feel like I'm missing something.

 

1 Reply

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Community Advisor

I feel like I've been able to download the data in the past, so you might want to submit a case to Support if you're unable to export.