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Update Comments not working on Documents

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Level 2

Having issues when sending an update comment for a document. It used to have place to tag people and then a place to checkmark to add an approver and today we have had to either add people by doing @name or hit updates and tag them in there. Then we can go down to the approval list and add them in that location.

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1 Accepted Solution

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Correct answer by
Community Advisor

Hi Becky - The new commenting experience that went live this week for all Workfront users does not support the approval option the way the old commenting experience did.

 

Your options are to submit an Idea or Leave feedback on the commenting experience to hopefully get product supports eyes on the enhancement. 




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1 Reply

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Correct answer by
Community Advisor

Hi Becky - The new commenting experience that went live this week for all Workfront users does not support the approval option the way the old commenting experience did.

 

Your options are to submit an Idea or Leave feedback on the commenting experience to hopefully get product supports eyes on the enhancement.