Unable to complete Project due to cancelled task

[SueTh]

Hi All, Please forgive me if this is a silly question. We have some cancelled tasks in a project but these are stopping the project being marked as complete. We ideally want to keep the tasks with a "cancelled" status to give a true reflection of the project but without deleting them or marking them as complete the project cannot be completed. Hope this makes sense, any tips appreciated. Many thanks Sue

[EricLu2]

Hi: It all depends on what the task status “Cancelled” maps to. All tasks have to be mapped to a status that, under the bonnet, equate to “Complete”. You can call the status anything you like, it just has to equate with “Complete”. Here are our task statuses: [cid:image003.jpg@01D26A48.F26AF0D0] I’d look at what your “Cancelled” task status equates with. You can’t change what a given task status equates to - you have to create a new one. Here is what I’ve done in the past: 1) Edit your Cancelled status (Setup, Project Preferences Statuses, Tasks); 2) Edit the Cancelled status (on the right, Edit); 3) Change the name to “Cancelled-Old”; 4) Save; 5) Create a new task status called “Cancelled”. Be sure it equates with “Complete”’ 6) Create a task report of all tasks in status “Cancelled-old”; 7) Mass edit and change the status to “Cancelled”; That should do it. Hope that helps. Eric

[SueTh]

Thanks you Eric! I've done this and fingers crossed it will work. Not sure why it was set up that way ...