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Unable to get Assigned Requests to Populate Workload Balancer

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Level 3
Level 3
8/23/24 8:12:25 AM

Greetings - We are unable to get any assigned requests to populate our Workload Planner. Any suggestions on how to get it to populate? TY Deb

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Level 2
Level 2
8/23/24 1:32:58 PM

Hello Deborah! 

 

Make sure you toggle the setting on in the Workload Balancer, see screenshot. 

 

Screenshot 2024-08-23 at 4.31.48 PM.png

 

 

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Level 2
Level 2
8/23/24 1:37:46 PM

Just realized you said Planner, you can also do this in Planner by clicking the gear icon in the upper right hand corner - see screenshot.

 

Hope this helps you out! 

Screenshot 2024-08-23 at 4.35.59 PM.png

 

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