Our users are currently getting the following error any time they update their timesheet. It does save the change, but they have to refresh after each entry.
This is a newbie question - but does Workfront monitor these questions from the community and respond - or do we really need to enter a Ticket on something like this to get an answer? I'd enter a ticket, but that seems to be an issue right now as well.
Workfront support did monitor and sometimes provide feedback in Workfront One. I'd assume the same here, but I'd still suggest submitting tickets as they likely use that as a way to verify the severity of the issue.
Thank You! I'll have to do that. Currently they are telling me I'm not an "authorized user" to be able to submit tickets - but that is an error. I think their system switchover to the Experience League is causing some difficulties.
Just got off the line with Customer Support and the issue was actually reported as resolved while we were talking. I tested and it now seems to be working fine for us.