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Hello everyone, as Director of Product Management, Design and User Experience, I wanted to jump on this thread with a couple comments.
I wanted to echo what Joe mentioned in his prior post.... Be active contributors on the Community Site! The Product Management team is monitoring these discussions. We will chime in from time to time when conversations become product centric and we feel we have something we can contribute.
Our team is focused on building an innovative product that helps your organization work and manage that work better. We cannot do that unless we are actively listening to customer and user inputs. One of my favorite connection points with our customers is the interractive quarterly Product Roadmap Webinar . It's where the Product Team shares what we are currently Researching, Building, and Releasing. Our entire Product Management team is on these webinars to answer your questions and make connections for our research and work.
Let me respond to a few of the requests that were mentioned on this thread.
David - I took a moment to look and wow you are an active user of our Feature Request process(66 active requests to date). Keep them coming. In your post here, you mentioned 3 items.
Resource Management - We are glad that you are interested in this work. Our team is actively building and looking forward to having our Resource Scheduling capabilities ready for customers to try out and provide feedback. We will announce timing for that as part of our regular Product Announcements . Thank you, to all of the customers who have been so active in helping us research things in this area to date.
Undo & Copy/Paste - One of the Product Announcements we made at LEAP and at the May 12 Product Roadmap Webinar was that we had completed research and had begun development on the "Recycle Bin". We will be very focused on Undelete scenarios with this investment.
Browser Performance - Instilling a performance based culture accross the product development team is something we are actively and continuously working on. I encourage everyone to use thier support channel to report performance issues. Support works closely with product and operations to troubleshoot these. User Action Response Time and System Availablility are 2 focused areas we closely monitor.
Jeff - You made a comment about how you would like to see Workfront add Rich Text to more areas of the product. We recently introduced the capeability for Admins to create and send Rich Text Announcments to users. Be sure to submit feature requests for where you would like to see us add Rich Text into the Workfront user experience.
Ashis - You mentioned your organization is using Workfront for Pharmaceutical (Clinical Research) which really is all about supporting the New Product Development process. (How an organization innovates.) Workfront has a healthy and growing population of customers using the product for New Product Development. It is an organizational work process that I am personally and professionally very passionate about. Use the community site to connect with other customers and start the conversation.
Finally, Thank you to all the customers who took time at LEAP to connect with the Product Management, Design and User Experience team. Especially those who stopped by and participated in our product research.
--Kari
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