Request size to change SLA

[CrystalH]

Hello,

Is there an automatic way for when requests are sized that the SLA will change accordingly?

[KellieGardner]

When you say SLA - is that a custom field you are using, or are you referring to a Planned completion date of some kind?

[CrystalH]

Sorry I should've been more clear: can the SLA be changed under Planned completion date when a custom field is selected on the custom form?

[KellieGardner · Accepted solution]

The only way to automate the Workfront date fields based on form criteria is through Fusion if you have it.