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Request info did not attach to project when converted using a specific template

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Level 1

I converted a request to a project using one of our specific templates. However, the request info did not populate in the project details. Any idea why this may have happened? 

1 Accepted Solution

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Correct answer by
Level 6

Hi @jklemm , I'm not sure, but this might be a Custom Form issue.  I suggest checking if you have a Custom Form that is attached to the request but not attached to the template.  

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1 Reply

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Correct answer by
Level 6

Hi @jklemm , I'm not sure, but this might be a Custom Form issue.  I suggest checking if you have a Custom Form that is attached to the request but not attached to the template.