Once the request queue is submitted along with a few custom forms, we need to restrict any further modifications to the custom form fields. A business rule logic should be implemented to ensure that only the custom forms are restricted post-submission, while other fields such as overview, status, etc., can still be edited
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You can also look into the Queue Project Settings (three dot menu next to Project Name) -> Edit -> scroll to Access. From there you have a choice what someone can do after they submit a Request.
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You could try disabling the 'Edit custom form' option in the permission sharing settings. This is a simple step and allows you to make changes to the form in the future if needed.
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Thank you for the response. However, the case requires that the restriction should apply when we submit the request to the queue.
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You can also look into the Queue Project Settings (three dot menu next to Project Name) -> Edit -> scroll to Access. From there you have a choice what someone can do after they submit a Request.
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