활동이 없어 이 대화는 잠겼습니다. 새 게시물을 작성해 주세요.
활동이 없어 이 대화는 잠겼습니다. 새 게시물을 작성해 주세요.
토픽은 커뮤니티 콘텐츠를 분류하여 관련성 있는 콘텐츠를 찾는 데 도움이 됩니다.
I would also like an answer to this issue - and it's a big issue for our teams using backlogs. The ordering of the backlog changes every time an update is made to a request. Please help!
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Hello Frank and Amy, There was actually a fix for this released in last nights patch. If you are still seeing this behavior please open a case with Workfront Support and we can take a look at this with you.
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Thank you @Adam Millet - inactive‚ - that support request has been submitted!
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‚Amy I will let you work through your request and keep my ears out. I tested and I am seeing no change in our environment. I went in and entered an update on a request that had order # 42 and after entering the update the order # changed to 0.
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I will be sure to keep you in the loop @Frank Fornataro‚
This has been messing with my Project Leaders for a while now, I'm happy to hear it's being addressed!
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Hi @Frank Fornataro‚ - just keeping you in the loop as I said I would. This ticket is still open, the support agent is able to replicate this behavior in his personal environment, so he's bringing in a Tier 2 expert to help further investigate the issue.
I'll let you know when I hear more.
Thanks!
amy
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‚Thanks Amy I hope we get a resolution soon, My next Planning Increment is coming up and it would be great if I can do all my work in Workfront and not have to export to Excel to get the work done
Hi Frank, I just received word that this fix has been deployed to prod. I tested it and it seems to be working! YAY! Can you check in your instance and let me know if you're good?
Thanks!
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‚The order number is sticking now just got figure out how I get a duplication of an order numberI moved something up to the #6 spot and now I have 3 #6 items
Ew. I've seen that before. A refresh usually does the trick for me.
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