Expand my Community achievements bar.

Report on routing rules assignments?

Avatar

Level 7

How might I report on queue routing rules assignments? Is that even a thing? Ideally I would like to make this part of my user deactivation dashboard so, when a user needs to be deactivated, any routing that they're assigned to can be reassigned.

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

2 Replies

Avatar

Community Advisor

@Lyndsy-Denk were you able to figure this out?

If this helped you, please mark correct to help others : )