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We use team assignments for Request queues and triaging.
I'm wondering if there's a way to auto remove the team from the issue or task once a user has chosen to "work on it". Having to go back and remove the team feels a bit redundant.
Does anyone know if this is possible natively within Workfront?
The best practice here is when the user that takes the requst/issue/task 'takes it,' they assign it to themselves and unassign the team at the same time.
If this helped you, please mark correct to help others : )