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Ref # On Email?

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Level 3

Just a question on this, as I am working with IT to understand how WF stores this info.

 

On an email from WF, there is a REF# above the "See it In Workfront". What is that reference number, exactly? Does it give a precise reference to the notification? It doesn't tie to project ID, user ID, update ID, etc. 

Final question: if I am correct, is this stored anywhere in-system/is reportable, etc. Just mostly trying to figure out what value this number adds to either a user or to support. Thanks!

 

RyanMcGee_0-1707835474884.png

 

1 Reply

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Community Advisor

Hi Ryan - 

 

Workfront assigns objects a reference number inside the tool so yes, this number correlates to an object inside of your instance.

 

Workfront automatically assigns each of the following objects a unique reference number when the object is created:

  • Projects
  • Tasks
  • Issues
  • Documents

 

https://experienceleague.adobe.com/docs/workfront/using/basics/navigate/search/reference-number-of-o...