Ref # On Email?
Just a question on this, as I am working with IT to understand how WF stores this info.
On an email from WF, there is a REF# above the "See it In Workfront". What is that reference number, exactly? Does it give a precise reference to the notification? It doesn't tie to project ID, user ID, update ID, etc.
Final question: if I am correct, is this stored anywhere in-system/is reportable, etc. Just mostly trying to figure out what value this number adds to either a user or to support. Thanks!
Hi Ryan -
Workfront assigns objects a reference number inside the tool so yes, this number correlates to an object inside of your instance.
Workfront automatically assigns each of the following objects a unique reference number when the object is created:
- Projects
- Tasks
- Issues
- Documents
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