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Level 2
April 24, 2019
Question

Pulling "topic group" into a report

  • April 24, 2019
  • 12 replies
  • 1841 views
Hello. I am setting up a request queue that has 2 topic groups with the same named "queue topics" in each topic group. For example, the topic groups are Strategy and Media. Within the Strategy topic group we have Client 1, Client 2, Client 3, etc. as queue topics, and we have those same queue topics of Client 1, Client 2, Client 3, etc. within the Digital Media topic group. I'm setting up a report to show submissions to the request queue and really need to show both the Topic Group and the Queue Topic to differentiate between the 2 types of requests. However, I can't seem to get the Topic Group to pull into the report, even though this article >https://experience.workfront.com/s/article/Understanding-Objects-300220110 says you can report on the "topic group" object when using the report builder in the Workfront web application. I don't mind pulling it in using text mode but have not been able to get that to work either when I tried to use some older suggestions, such as queueTopic:parentTopicGroup:name. Nothing displays when I try that. Does anyone know how to get the Topic Group into an issue report? Thank you! Rani Rani Paul One & All
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12 replies

Level 8
April 30, 2019
Hi Rani, I just ran through some testing, and I was wrong about prompts. Filters allow name and ID to interchange, but views, groupings, and prompts do not. So to get this to work, you'll want to add the queue topic group ID to a report, then you can grab the ID, and use that in your prompt, and you'll only have to set the Label of the value (the choice) instead. It should look something like this: Account | queueTopic:parentTopicGroupID=5b5f3c1101f318cc70c1b5b2b8951055&queueTopic:parentTopicGroupID_Mod=cicontains I hope this info helps! Thanks, Dustin Martin Assigned Support Engineer Workfront
RaniPaAuthor
Level 2
May 4, 2019
Thanks for the response, @Dustin Martin ! I haven't gotten a chance to try your suggestion yet, but I will eventually. Good to know my options for the future. :-) Thanks, Rani Rani Paul One &All