I didn't find any settings, so wanted to double check - is it true that system admins can't delete any comments/updates made by other users?
I have a user with a plan license (we remove the ability for them to delete comments) who made an update in the wrong project and needed to delete it. I thought I should be able to go to the comment and delete it, but I had to update the access level temporarily so the user could delete the comment herself, then switch the access level back.
Is this the only way?