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DustinMa
DustinMa
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Re: What is going on with Workfront??? - Workfront 19-05-2022
Hey everyone,We hear you loud and clear! We want to assure you all that we're working through all open support cases and are committed to seeing each of them through to resolution. Please continue to work with our Support teams when you encounter problems in the system so we can work through those problems and get them resolved as quickly as possible. I worked with our management team and we've gone through all the cases that have been mentioned, as well as some that haven't, and we're happy to ...

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Long time no see, everyone! Talk about being busy... - Workfront 14-02-2022
Long time no see, everyone! Talk about being busy.. I wanted to reach out as I've been trying to run some reports on issues, and ran across the workshop from last Friday (Feb 11th) that was presented here.I was blown away by how the data was presented, and how easy it is to consume.Little bit of a refresher if you're not aware of what I'm talking about.. https://one.workfront.com/s/question/0D54X00007HZK0KSAX/-request-issue-management-workshop And a little glimpse of what it looks like!If you te...

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Re: Kanban Board status changes - Workfront 08-11-2021
Heya Mollie! That is correct.In order to maintain the agile functionality, if you use the waterfall (normal project>task>subtask) methodology, it assumes you're working it as a normal task.If you go to the kanban board and drag it to the appropriate status you want it to be in, it sticks it into the agile functionality, and considers it a story, not a task.Once it's initially moved, you can then move it via the task status on the task itself, but the initial move from the backlog has to be a dra...

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Re: Can a planner assign a portfolio, program and a company to a project? - Workfront 03-06-2021
Hey John, Katherine is on the right track for sure. But, your user also has to have Manage Access to the program and portfolio, otherwise they won't have the right security permissions to add them.As for company, that's a noggin scratcher. I'd check the sharing setting of the project to see what all the user has been set up with.Then, I'd check the access level to ensure that the user has edit permissions for portfolios and programs, and confirm the box isn't marked to only see the companies the...

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Re: We have recently synced our Active Directory, but we have 2 users with the same name (first, last) but different emails. When assigning a task to one or the other, is there a way to easily determine which is which? - Workfront 22-02-2021
Indeed it would impact all other applications, though I've found if the problem exists in one, it exists in multiple to begin with. You do, but you'd have to rely on the avatar picture for the users.The AtAppStore is a long time partner of ours has a free nifty utility to automatically put user initials in place of the avatar, so if someone hasn't put a picture up, you'd at least have initials to go off of, in place of a generic body.Check it out here.

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Re: We have recently synced our Active Directory, but we have 2 users with the same name (first, last) but different emails. When assigning a task to one or the other, is there a way to easily determine which is which? - Workfront 22-02-2021
Hey Miriam, I've worked with a couple customers that include initials in their name such as..DustinMartin (DMWF)That's something that would have to be done via your SSO provider though. 😞

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Re: API Explorer - Innovation Lab Idea - Workfront 11-02-2021
Ha, well that is fair! The uiTemplate object is the new table for Layout Templates for New Workfront Experience.Some things aren't all that intuitive, even to some of our veteran Workfronters. However, you're welcome to reach out to Support to ask questions, we love helping where we can!Here are a couple common examples that stump folks:Category = Custom FormParameter = Custom FieldParameter Option = Custom Choice/value of a Custom FieldOptask = Issue 😃

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Re: Can anyone tell me how to show the color of a card which is on a scrum board in a report? I can see that there's the Color field but I'd like to shift to text mode to actually see the color visually or an icon rather than the color code. - Workfront 11-02-2021
Hi Melissa, Yes! However... it requires a bit of effort to do.You can create a task report, add a column called "Task>Color".Then save and close the report (you probably want to add some filters...)Then copy the color code that displays (including the hashtag/pound symbol)Edit the report and then you can select the column, add a column rule, put the color code value in, choose the background color that corresponds to the value you entered, save, save and close, and voila.. stories with that colo...

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Re: Do the Turnaround Time and First Activity Time on Workfront Proof Reports take into consideration the Default Schedule set up in Workfront? (Do they take into consideration weekends and exceptions/days off?) - Workfront 11-02-2021
Hi Mick, Currently it does not take into consideration the details from the Workfront user's info, only the details from the user's info in Workfront Proof. We are currently working on transitioning from the SOAP api to REST api to allow us to further integrate Workfront Proof into Workfront. I do not as of yet have a hard ETA of when that will be completed, I personally am hoping for end of 2022. Thanks!

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Re: API Explorer - Innovation Lab Idea - Workfront 11-02-2021
Hey Heather, Digging up some old threads to provide some answers, and I wanted to present to you the latest version of our API Developer site:https://developer.workfront.com/ This site will allow you to actually start building API calls within the page, it's pretty nifty if I do say so myself.. and it makes things a little easier to understand.

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