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Mass Email and Active Directory Username Update

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Level 4
Hi! Does anyone know if there is a way to perform a mass update to email addresses and Active Directory Usernames in the system? I know that there is an option to update users for SSO, but this doesn't include email addresses. I've tried to export a user kickstart, update a couple and import into sandbox, but it didn't work when imported. Thanks! Mel
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4 Replies

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Level 1
Hi Melissa. Wondering if you ever found a fix, or a way to do this? We're up against the same thing. Thanks. Tim

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Level 4
Hi Tim, I really wish I had better news for you, but we haven't found a good way to do it. We are currently generating a plan to update roughly 400 user email addresses by hand as we're transitioning away from using AD login due to organizational changes here. Thanks, Mel

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Level 10
Hi Tim and Mel. Our "http://store.atappstore.com/product/excel-updater/">Excel Updater can handle these SSO user updates (among other things). Regards, Doug

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Level 4
Thanks, Doug. We were hoping that the application would have a way to do it without additional cost. Mel