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Issue with Workfront home page when working from home

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Level 2

I have a user that often works from home and every time she logs into Workfront she doesn't get her usual home page, but instead gets a blank page with only the side bar and header appearing. Anyone else experience this?

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2 Replies

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Level 3

Working from the same computer or different one? Possibly an internet speed issue if it's the same computer?

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Level 5

Do you use SSO in the office and she's logging in without her SSO credentials into a duplicate account that doesn't have her usual settings?