Issue Adding Programs to Project

[Halie_Baer]

This may be a dumb question, but I feel like I'm going crazy. 

I am try to go through all of our projects and update all the portfolio, Program, and Company information. When I try to fill in the Program, no options are appearing. I have double checked that the groups are all the same and that the program is listed as active. 

Thanks in advance for any suggestions! 

 

[skyehansen]

Programs don't rely on group as far as I know: they rely on the portfolio setting, so all you need to do is make sure your program is in that portfolio. After this, my troubleshooting steps are usually to clear cache and cookies, try a different browser, and try logging in as a different user or asking a different user to try what I'm trying.

(This assumes you are a system admin of course. If you were a regular user, I would also question if the program had been adequately shared)

[KatherineLa]

The other thing I'd check is that the Program is Active. I've run into that a few times in our instance.

[kautuk_sahni]

@Halie_Baer Just checking in — were you able to resolve your issue?
We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!