Hi Megan,
Above the list, there are two buttons - filters and groupings. I would have your users toggle through the groupings to find a view that might better fit what they're looking for. I like to use Planned Completion to ensure I'm tracking towards upcoming deadlines. For filters, I typically have "All" selected, but can toggle some off and back on as needed, if my list is too long. This Curate the Work List one sheet has some additional information.
Take a look and let me know if that still doesn't meet your needs!
-Leslie