Hi all, we have recently implemented approval processes that are started from a request. In general the functionality works ok. But there are a number of improvements we would like to see happen and I'm hoping to generate some momentum in the idea exchange for these:
A active approval process can be reset/ restarted by a change to the global approval process that it was generated from. This causes approvers to have to reapprove. And even if it is approved it causes confusion on the approvals page. Please upvote here:
https://experience.workfront.com/s/idea/0870z000000H0ghAAC/detail
Example 1:
June 3: A number of approvals were completed and the approval had gone through stages 1 & 2, however, 2 approvals were still needed.
June 14: I added a approver to stage 1 and modified stage 2- The system asked EVERYONE TO REAPPROVE
Example 2: June 6th: Full approval path (Stages 1-3) was completed
June 14: I modified the Global Approval path. The Approvals Tab now looks incomplete!
Add a due date for approvers for each stage. This feature is available when using a proof approval process, but not a issue. project or task approval.
https://experience.workfront.com/s/idea/0870z000000PSUbAAO/detail
An alternative to having due dates for approvers is to have a request generate a document approval using Proof. I did not post this idea, but please upvote it:
https://experience.workfront.com/s/idea/0870z000000PShaAAG/detail
We would also like for a status to automatically change once the issue is approved- for example Approval Path = "Submitted" and Status after approved = "Complete". Please upvote this one for consideration
https://experience.workfront.com/s/idea/0870z000000PSUyAAO/detail AND
https://experience.workfront.com/s/idea/0870z000000PS9yAAG/detail
Another option from changing the status post approval is to have a line after the status include "Approved", just like it says "Pending Approval" when the approval is in progress! Please upvote for this
https://experience.workfront.com/s/idea/0870z000000H0hpAAC/detail
Mollie Shatek Jones Lang LaSalle - Transformational PMO