'ID cannot be null' error when copying a template

[JJF72]

We use Workfront templates regularly and will occassionally copy an existing template to create a new variant.  When we tried today, we all got the same message when trying to copy an existing template - ID cannot be null.  This is happening straight away.  Is anyone else experiencing this?  Is this a new issue in general or is it just us?  Just thought I would ask here before looking for support.

 

 

[_Manish_Singh]

I'm getting the same error:

[KellieGardner]

Looks like a bug. I get the same error. 

[TravisM1]

Hi @KellieGardner, is this bug currently being fixed? Thanks!

[HannahKr3]

I am also getting the same error.

[Doug_Den_Hoed__AtAppStore]

Hi @JJF72 (et al),

This is indeed a bug, and I invite you to include or link to the image below, which might help the dev team identify and resolve it more quickly.

Regards,

Doug

[Susan_Hart_DeltaDental]

I am also receiving this error and submitting a ticket to Workfront.

[EllenZa]

I am also getting this error. YIKES

[KathyPal]

Hi, 

I'm having the same issue and opened a ticket. 

Here is what I did as a work around in the interim.  I opened a new project using the template I want to copy. I then saved that task list as a new template and name it appropriately.  Then I deleted the project I had opened. 

[DarcySm]

This work-around is exactly what I planned to do also.

[ChristopherBa3]

Confirming we are having the same issue.