How do you handle requests that are "rush" or quick-turnaround? Is there some automation that can be implemented in the Request process that would not allow a client to choose dates, or send an alert, or a routing rule to send to a different intake team?

[TimVa]

I have a new Head of Creative and we are giving our Workfront a full inspection to find new/better ways to handle things. We have clients that continually submit same-day or next-day requests. Currently, the only way to address this is with a human receiving the request and then reaching out to other key roles about the proposed deadlines. We were curious as to ways of adding in any automation.