How do I change the order of statuses? | Community
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J
JillAc
Level 10
July 18, 2023
Solved

How do I change the order of statuses?

  • July 18, 2023
  • 1 reply
  • 1617 views

I created a new status (equated to "new") and I re-ordered it so it would appear 2nd on the list, under New in all the places in Setup. The status shows up, but it's at the bottom of the list. How do I make it be the same order as I put it into the Setup? (Am I making any sense  here)

 

I want the order to be

New

Not Ready to Begin

In Progress

Awaiting Feedback

etc

 

Thanks!

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Best answer by VicSellers

Thanks for this. I can't even see how to change the status setup to be viewed only for a specific group. This is for a Request Status - so the projects where the Requests are stored are related to certain groups, but where do I specify that this new status should be displayed for those groups (and I need to select multiple groups for it to appear on all the various projects that house the request queues)


If I am following your question correctly, are you asking how to change the status order at the group-level? If so, under Setup > Statuses you can change the field on the right-hand side that says System Statuses to be the Group's name and then go to Request/Issue > Change Order and make the adjustments. Unfortunately, it has to be done for each group that has related projects housing the requests/issues.

 

 

1 reply

RajaShankar
Community Advisor
RajaShankarCommunity Advisor
Community Advisor
July 18, 2023

@jillac  As mentioned here https://experienceleague.adobe.com/docs/workfront/using/administration-and-setup/customize/statuses-priority-labels/reorder-system-statuses.html?lang=en

 

try setting the group to which the user belongs in system statuses text box then arrange the status accordingly then check either existing project of that user or a new project you should be able to see. I had tested this in my instance and it works fine for groups.

J
JillAcAuthor
Level 10
July 19, 2023

This status should be available to everyone regardless of group including external requesters. I'm looking for a way that it is showing for everyone, just like all the other statuses show. I also can't see how to assign a status to multiple groups, there is no option for it. The help screens are not helping me.

J
JillAcAuthor
Level 10
July 19, 2023

If I am following your question correctly, are you asking how to change the status order at the group-level? If so, under Setup > Statuses you can change the field on the right-hand side that says System Statuses to be the Group's name and then go to Request/Issue > Change Order and make the adjustments. Unfortunately, it has to be done for each group that has related projects housing the requests/issues.

 

 


THANK YOU that worked. Not intuitive at all because there is no "save" and to change the Group Name there is no visual clue that you just have to start typing. 

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