Help icon (Help Resources) button not working?

[CourtneyS11]

Does anyone else's Help icon/button not work? Nothing happens when I click it.

I am a new administrator, so maybe I missed a memo. 

[Madalyn_Destafney]

You may have a broken link if it had been set up as a custom URL. You can have that going to a request queue, for example, in your instance instead of Experience League. Go to Setup > System > Preferences and take a look at the custom Help URL to see if you are utilizing one and if it's a broken link...

[CourtneyS11]

There was actually no URL there, so I added one but it didn't do anything.  

[Madalyn_Destafney · Accepted solution]

Interesting - here is the documentation on adding a custom help URL. https://experienceleague.adobe.com/en/docs/workfront/using/administration-and-setup/customize/custom... 

[CourtneyS11]

Thank you!!