Help! Entries not showing on PTO Calendar for one user

[JustJennyProduc]

Howdy! I have one user who is not seeing the entries on our PTO calendar report. The calendar report opens, but it is blank. Some specifics: I can see everything (admin rights). Other users with the same "worker" permissions can see the entries. If I log in as this user, I can open the calendar and see all of the entries. The user can see the categories in the left column, and they are all clicked on. Any thoughts? Cheers, Jenny

[KirstenHe]

Hey Jenny, Have you had the user try a different browser or clearing their cache and cookies? Kirsten Heikkinen

[Heather_Kulbacki]

Something else I've experienced with the calendar... it will sometimes load on some random date, nowhere near today and appear blank. When this happens, there's a "today" button at the top, center of the calendar.

[BrandonNW]

If you log in as the user and see the entries, I would ditto Kirsten's suggestion and clear the cache. Anytime we run into an issue that cannot be duplicated by logging in as that user, it has always been a cache and cookies deal. Brandon Pritchard System Administrator iNHouse Marketing - Nationwide pritcb1@nationwide.com

[JustJennyProduc]

Thanks for your reply. Fortunately, after a few days, the content "magically" reappeared. I'll keep this idea in my head in case it happens again. :) Jenny

[JustJennyProduc]

That's a good observation. Thank you! Jenny

[JustJennyProduc]

Thank you so much for your reply. I'll keep that in my arsenal. :) Jenny