Expand my Community achievements bar.

Join us LIVE in San Francisco on November 14th for Experience Makers The Skill Exchange. Don't miss out on this free learning event!
SOLVED

Form selection logic

Avatar

Level 1

Is it possible that each request type had their own form and based on the Request Type Workfront would only select the form associated to that request type.

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Hi,

 

You can achieve this with the use of Queue Topics. A separate queue topic can be created for each request type and each topic can have its own form(s) and routing rule. You can read more on this here.

 

Best Regards,

Rich. 

View solution in original post

1 Reply

Avatar

Correct answer by
Community Advisor

Hi,

 

You can achieve this with the use of Queue Topics. A separate queue topic can be created for each request type and each topic can have its own form(s) and routing rule. You can read more on this here.

 

Best Regards,

Rich.