?exception.database.duplicatekeyvalue.unique.constraint?" when trying to log in

[PaulSa5]

Hi All

I have a couple of new users who get the error "?exception.database.duplicatekeyvalue.unique.constraint?" when they try logging in to Workfront and signing in using the company SSO, have any of you seen this before? or know what might be causing it?

Thanks and hopeful

Paul

[skyeh]

I haven’t seen it before but I would suggest to clear cookies and cache or have them try a different browser. Also, are you sure they’re brand new?

[Franci13]

Has this been resolved? I also have a few users that are getting this message.