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Error when converting requests/issues into projects **Update error for changing status

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Level 3

This error comes up when converting a request to a project. I have gone through all the fields and everything is correct and the project is still created correctly, but not sure why it is coming up. Has anyone else seen this?

**Just an update: this error is coming up when editing a status on several tasks from a report to a new status

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1 Reply

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Level 2

Hi Brittany,

I've opened up a Support case for you in regards to this issue. The case number is 00225929. Someone from our team will be in touch with you regarding this matter soon.

Thank you for letting us know about this issue!