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EMTFS
Level 2
April 10, 2023
Solved

Error - Can view projects

Anyone know how to resolve this? Its preventing my team mate from seeing all projects/programs. 

 

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RandyRoberts
RandyRobertsAccepted solution
Community Advisor
April 10, 2023

Log in as that user and then paste the following URL (change DOMAIN to your workfront domain)

https://DOMAIN.my.workfront.com/resetUser

It should be noted, this will reset all their defaults as well as all the filters, views and groupings they've chosen (which is the goal)

TIP: if this solved your problem, I invite you to consider marking it as a Correct Answer to help others who might also find it of use.

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4 replies

RandyRoberts
Community Advisor
RandyRobertsCommunity Advisor
Community Advisor
April 10, 2023

Is this because they have chosen a filter, view or grouping that that is corrupt or has a coding error? If so, reset the user and then find the culprit (filter, view, grouping).

Does this happen with only one user and one object type? (task list, project list, etc.) If so, the above should apply.

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EMTFSAuthor
Level 2
April 10, 2023

I do believe it is from a view or filter. 

How do you "reset" a user? 

 

And yes - its just a single user that is having this issue. 

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RandyRoberts
Community Advisor
RandyRobertsCommunity AdvisorAccepted solution
Community Advisor
April 10, 2023

Log in as that user and then paste the following URL (change DOMAIN to your workfront domain)

https://DOMAIN.my.workfront.com/resetUser

It should be noted, this will reset all their defaults as well as all the filters, views and groupings they've chosen (which is the goal)

TIP: if this solved your problem, I invite you to consider marking it as a Correct Answer to help others who might also find it of use.

Translate
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