Expand my Community achievements bar.

Do you have questions about the migration to Adobe Business Platform? Our experts will be answering your questions starting TOMORROW at 8 AM PST!
SOLVED

Error - Can view projects

Avatar

Level 2

Anyone know how to resolve this? Its preventing my team mate from seeing all projects/programs. 

EMTFS_0-1681132991596.png

 

1 Accepted Solution

Avatar

Correct answer by
Level 10

Log in as that user and then paste the following URL (change DOMAIN to your workfront domain)

https://DOMAIN.my.workfront.com/resetUser

It should be noted, this will reset all their defaults as well as all the filters, views and groupings they've chosen (which is the goal)

TIP: if this solved your problem, I invite you to consider marking it as a Correct Answer to help others who might also find it of use.

View solution in original post

4 Replies

Avatar

Level 10

Is this because they have chosen a filter, view or grouping that that is corrupt or has a coding error? If so, reset the user and then find the culprit (filter, view, grouping).

Does this happen with only one user and one object type? (task list, project list, etc.) If so, the above should apply.

Avatar

Level 2

I do believe it is from a view or filter. 

How do you "reset" a user? 

 

And yes - its just a single user that is having this issue. 

Avatar

Correct answer by
Level 10

Log in as that user and then paste the following URL (change DOMAIN to your workfront domain)

https://DOMAIN.my.workfront.com/resetUser

It should be noted, this will reset all their defaults as well as all the filters, views and groupings they've chosen (which is the goal)

TIP: if this solved your problem, I invite you to consider marking it as a Correct Answer to help others who might also find it of use.