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RickBo1
Level 2
March 13, 2023
Solved

Email notofications

  • March 13, 2023
  • 1 reply
  • 489 views

Reviewers and requestors included in a task or project submission are not receiving all of the accompanying email notifications throughout the course of the project/task. I've opened the all of the notification parameters (daily & instant) but it hasn't solved the problem.

 

For example, they may receive notifications for certain information such as updates related to the project, but do not receive an email notification when there's a status change. Any idea?

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Best answer by Madalyn_Destafney

Hi there, have you checked after allowing these notification options at the global/instance level that your users now also have respective notifications turned on in their own profile?

1 reply

Madalyn_Destafney
Community Advisor
Madalyn_DestafneyCommunity AdvisorAccepted solution
Community Advisor
March 14, 2023

Hi there, have you checked after allowing these notification options at the global/instance level that your users now also have respective notifications turned on in their own profile?

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