Hi Kelly,
I found that if you create a custom report to show the type of issues/requests you want, you can customize the columns. Then on the report, there should be a button to allow you to export it into a PDF, excel, etc. The exported document should show all of the columns that you have shown in your report. I've done this in the New Workfront experience, so not sure if it works the same in classic. Feel free to reach out to me if you have follow-up questions.
