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SOLVED

Default Planned Completion Date on Request

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Level 5

Is there a way to set a default planned completion date when a request is submitted rather than manually adjusting? For example, we have a certain type of request that we'd like the Planned Completion Date to be set to submission date + 3 days.

Any help is appreciated. Thank you!

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1 Accepted Solution

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Correct answer by
Level 8

In the queue details of your request queue, you can set a default duration for all of the requests that come in. If you set it to 3 all the requests planned completion dates will automatically calculate to be +3 days from the entry date of the request.

See here under 'Default Duration' a little more than halfway down the page: https://one.workfront.com/s/document-item?bundleId=the-new-workfront-experience&topicId=Content%2FMa...

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2 Replies

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Correct answer by
Level 8

In the queue details of your request queue, you can set a default duration for all of the requests that come in. If you set it to 3 all the requests planned completion dates will automatically calculate to be +3 days from the entry date of the request.

See here under 'Default Duration' a little more than halfway down the page: https://one.workfront.com/s/document-item?bundleId=the-new-workfront-experience&topicId=Content%2FMa...

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Level 5

Thank you SO much!! Exactly what I was looking for :)