Changing the layout template of someone who is on classic experience, whilst you are in the New Workfront Experience | Community
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Steven33333
Level 2
March 2, 2021
Solved

Changing the layout template of someone who is on classic experience, whilst you are in the New Workfront Experience

  • March 2, 2021
  • 3 replies
  • 616 views

I am an admin user using the NWE and I am trying to change the layout template for someone who is yet to be migrated. It seems they do not see the change in their layout template unless I switch back to the Classic View. Is this the expected behaviour, or is this a bug?

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Best answer by StayFishy

Confirming that the layouts are separate between Classic and NWE. As an admin if you will need to switch between Classic and NWE to make the layout changes.

I found out through support in Case Number 00225168 when doing our migration.

3 replies

SamanthaIsin
SamanthaIsin
Level 7
March 2, 2021

I found I had to create a layout template for a user in classic whilst I myself was in classic. Otherwise, the layout template is a NWE template and won't be applied to your user until they are in the NWE. Until I had everyone transferred over I named my layout templates 'Classic' or 'NWE' accordingly.

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KevinQu1
Level 10
March 3, 2021

We had to use separate NWE and Classic layout templates. Seemed NWE layout templates are mutually exclusive to Classic layout templates. Or at least that's how they appeared to act for us.

StayFishy
StayFishyAccepted solution
Level 2
March 5, 2021

Confirming that the layouts are separate between Classic and NWE. As an admin if you will need to switch between Classic and NWE to make the layout changes.

I found out through support in Case Number 00225168 when doing our migration.

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