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Assigned tasks not moving into relevant peoples task list

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Level 2

Some people have reported that when tasks have been assigned to their job role the task is not actually going across to their work list. I have checked they are set up correctly and cannot see anything obvious that is not correct.

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Level 10

Hi Leanne - Only tasks assigned to a person go to their Work List in home. Just assigning the job role wouldn't do that. Just a job role means the task is unassigned.