My Workfront workers that track time have been complaining that there are too many tasks to track time too making their timesheets long and difficult to use. Plus they can't hide tasks that are done or cancelled or adjust fields/views/etc. They are requesting logging time to the project level, which we (admins & mgm't) do not want to do because we need more detail for reporting and templates. We currently have "allow time to project level" turned OFF. So does anyone have workers track actual time against a PARENT task instead of the child tasks? My concern is the current Timesheet view is so basic with no views/grouping/fields that we couldn't tell the difference between parent tasks or child tasks anyways. And it was recommended to us during our Workfront implementation to not assign a parent task to a user. This helps keep just tasks on the timesheet.
I know a new timesheet view/functionality is coming (@Jeremy Flores‚ when???) but not sure what to do in the meantime to pacify the complaining users that time tracking is just too painful.
We have already reduced the number of tasks for users but when they're on 20+ projects each with multiple tasks, it's still too much. I'm getting pressure from some management to make time tracking easier but not sure how to achieve it.
Any suggestions?