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SOLVED

Adding task status permissions to project sponsors

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Level 2

Our team wants to use task status to show which tasks are pending approval in a project and which have been approved. The way this would work is the worker assigned to the project task would change the task status from "in progress" to "needs approval" (a custom task status) and make an update in the project tagging the project sponsor if necessary. The project sponsor would then go into the task, review the work, and then change that task status from "needs approval" to "approved" (another custom status). Right now the workers are able to change the status, but the project sponsors are not. Any idea why? We don't know what permission needs to be changed.

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1 Accepted Solution

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Correct answer by
Level 10

Hi Brandon,

I suspect that this is due to the project sponsor not having contribute or manage access to the task (they probably only have view access). Making someone a project sponsor doesn't automatically given them additional access to a project, it just adds them to the project notifications so that they have oversight of what is happening.

In order to fix this, go to the sharing permissions of your task (or project) and add the project sponsor with either contribute or manage access. They should then gain the ability to change task statuses.

Best Regards,

Rich.

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2 Replies

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Correct answer by
Level 10

Hi Brandon,

I suspect that this is due to the project sponsor not having contribute or manage access to the task (they probably only have view access). Making someone a project sponsor doesn't automatically given them additional access to a project, it just adds them to the project notifications so that they have oversight of what is happening.

In order to fix this, go to the sharing permissions of your task (or project) and add the project sponsor with either contribute or manage access. They should then gain the ability to change task statuses.

Best Regards,

Rich.

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Level 8

What Richard said :0) Also, are your project sponsors workers or planners? It may be an issue that they cannot modify the task because they have a review license.